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As the manufacturer of LEVO book, iPad, eBook, and tablet holders, we designed our first model in 1998. Since then, people all over the world have praised us for significantly improving their quality of life. Our mission is to provide you with the ultimate reading and surfing experience.
LEVO Holders are now distributed in over 6 major countries and through specialized retailers. Of course, we sell direct to consumers and believe in offering a superior customer experience.
Our return rate is virtually non-existent and the quality of our products is unsurpassed. We have thousands of satisfied customers who believe that our LEVO Holders have significantly improved their quality of life!!!
- Returns Policy
If you'd like to return an item you purchased from us, please email firstname.lastname@example.org for an RMA.
- Return for refund within: 30 days
- Return for replacement within: 30 days
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.