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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Mega Retail Store is striving to provide the best on-line experience for buying whatever you are looking for. We believe buying on the internet should be easy and fast!!!!

Our sales office is located California, but we do not stock any inventory at our sales office. Instead, we ship from several warehouses located throughout the country. Because we are streamlined to do internet fulfillment, we can not offer any in store pickup.

All items we sell are BRAND NEW, FACTORY SEALED. We strive to be competetive on all of our products. We have modeled our business much like a wholesaler. We sell in huge volume and have streamlined our operations to provide you with the best combination of price/service available anywhere.

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1,011 Reviews (83% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 110
Maxwell L.
Ordered on 2/8/2017
Easy RMA 2/22/2017 4:06:28 PM
I ordered a AOC G2260VWQ6 from this seller, which arrived with a dead pixel.

When I started the RMA process with this seller, I got a response in only 36 hours. All I had to do was place the defective monitor back in the original box, attach a provided shipping label, and bring the package to a UPS store. After I sent the monitor back, the replacement arrived the next day. They didn't wait to send the replacement until they received the defective unit, instead sending the replacement ahead of time.

The one hitch with the process was receiving the shipping label. Originally, the seller attempted to send the shipping label by providing a URL through NewEgg's seller message system. Unfortunately, NewEgg strips URLs from the messages, leaving me unable to access said label. I had to resort to emailing the company through my personal email to receive the label.

In conclusion, I would buy from this seller again, now that I know how easy it is to return products that are dead on arrival. I can't comment on the return process for products that break after the 30 day return period, however.
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Antonio P.
Ordered on 2/2/2017
Excelent Product 2/18/2017 4:43:05 PM
Very good product, came as the specifications say
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Timothy F.
Ordered on 2/3/2017
Try just a little harder 2/18/2017 5:16:09 AM
I watched when my order was processed, then shipping label created, I had an arrival date. The item sat there for days until it was shipped... Long story short it arrived 3 days after it was scheduled.
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  • Didn't contact
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Anonymous
Ordered on 2/7/2017
No Cancelations 2/17/2017 5:19:29 AM
I canceled an order 1 minute after placing it, however they still shipped it to me. I was forced to pay a 15% re-stocking fee to return the item. They should of been more upfront and stated that there is no way to cancel an order and it would of prevented me from placing the order a second time. I simply wanted 2 day shipping,
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Brian I.
Ordered on 2/13/2017
Great!! 2/16/2017 9:25:32 AM
Fast shipping, experience is second to none.
  • Yes
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  • Didn't contact
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LINDA B.
Ordered on 2/9/2017
excellent 2/10/2017 11:24:22 AM
Excellent shipment, excellent product, excellent service.
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David T.
Ordered on 2/2/2017
2/8/2017 9:17:50 AM
Fast shipment and packed well. USB cable on the short side, but I have my computer tucked out of the way. Working great so far. Hope it lasts.
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  • Didn't contact
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Joseph C.
Ordered on 1/13/2017
Mega Store 2/6/2017 8:51:09 PM
Item arrived quickly and is good quality for the price.
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  • Didn't contact
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Anonymous
Ordered on 1/12/2017
A+ Seller 1/30/2017 6:49:06 AM
A+ Seller
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  • Didn't contact
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JENNIFER C.
Ordered on 12/2/2016
1/30/2017 6:27:57 AM
Great pricing; fast shipping
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  • Didn't contact
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Teresita C.
Ordered on 1/8/2017
super fast delivery 1/26/2017 11:54:18 AM
product just as described, very fast delivery, 100% satisfied
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  • Didn't contact
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JUSTIN G.
Ordered on 1/9/2017
Great Experience 1/26/2017 9:07:12 AM
Great experience; shipping was fast and products were as described.
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  • Didn't contact
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A F.
Ordered on 1/5/2017
Great Product and Great Service 1/26/2017 7:54:28 AM
Would certain recommend this product and NewEgg service!
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Shawn B.
Ordered on 12/31/2016
Got what was advertised 1/25/2017 5:08:41 PM
Got exactly what I thought I ordered for a reasonable price and delivered quicker than originally scheduled. I would recommend this vendor to others.
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  • Didn't contact
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Matthew O.
Ordered on 1/12/2017
Things worked out in the end. 1/24/2017 1:15:45 PM
Pros:
-I got my package and the contents were correct.
-The Fed-Ex tracking number I received was correct.

Cons:
-The package arrived a day later than it should have.
-Unacceptable packaging.
-Customer service was shady.

Other Thoughts:
After I placed my order I read through the reviews of the seller and got really nervous.

When I checked my bank account it showed that the money had already been withdrawn. It had been less than 6 hours and Newegg said my debit card had not yet been charged and the order had not yet entered the shipping phase. I got more nervous.

I paid about $30 for same day shipping, but over a day later Newegg showed that my order still wasn't packed up. I was no longer nervous, I was worried.

Since Newegg stated that there was still time to make changes to the order and the item hadn't been sent off yet I emailed Mega Retail Store stating I want to cancel the order and that I want a refund to my bank account. Later that day I received a response saying that the package had already shipped and there was nothing I could do; the email was from Grayson (apparently the only person who works there). Literally less than 5 minutes later (I checked the timestamps) the status "magically" changed to say it was in transit and a tracking number was provided. Fishy. At this point I could only hold my breath and wait.

I paid for overnight shipping but since I waited another day before contacting them I received my order a day later than I should have. I only ordered one video card and the box was twice that size. When I picked it up I heard the contents shifting around. Inside the box my order only had one of those air bags next to it. My order was unharmed, but it very easily could have been.

While it isn't the horror story some others have told I still had a poor and frankly nerve-racking experience. I can't help but think I dodged a bullet. Mega Retail Store seems very shady and I will not do business with them again.

Newegg has been very good to me for 10 years and every time I've bought directly from them it's been a great experience. If you're going through the marketplace however make sure you read the reviews before placing an order.
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david r.
Ordered on 1/9/2017
Boycott this company! No Customer Service! 1/24/2017 12:49:39 PM
3rd party seller so if you have Shop Runner or NewEgg Premier it does not apply to them (which is not their fault). Ordered a power supply on a Monday, Fedex reported it delivered on a Friday. Came home no package on my porch. I contacted Newegg who put me in touch with Mega Retail Store. They stated since Fedex said it was delivered they would not issue a refund or a replacement and to open a ticket with Newegg. Any further emails to them they continued to state email Newegg. They made no attempt to contact Fedex, which I did since they wouldn't. Newegg supposedly is getting me a refund issued but will take over a week; still waiting to see if this happens.
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Paul P.
Ordered on 1/5/2017
Cool Master Case 1/24/2017 7:40:43 AM
I really like this case and it was a good price. It's built well and I like the tool less option.
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  • Didn't contact
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Justin S.
Ordered on 12/27/2016
The Standard for Selling Anywhere 1/22/2017 6:30:52 PM
Excellent seller, glad to see Newegg allowing various sellers to offer their business through the website. Shipping was quick and effective, the product arrived much quicker than the rest of my order as a matter of fact. Just goes to show if you want to buy from a reputable seller other than Newegg you won't have any issues here.
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Anonymous
Ordered on 12/31/2016
Great shipping and handle 1/22/2017 1:11:50 PM
Shipped very fast
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Anonymous
Ordered on 12/29/2016
1/22/2017 11:27:47 AM
I think this is a high quality PSU. It has plenty of cables, and they're plenty long for my Mid ATX size case. I'm not a big fan of the SATA power cables having multiple connectors on each strand because the way my items are arranged I had to run separate cables to my 2 SATA powered components. Another thing I would like to point out is that the fan is quite loud. It is the loudest of all the 5 fans inside my case. If you're looking for a build that will be silent, i would look at different PSUs that do not run the fan 100% of the time. The noise disappears when I have my headset on, so it works just fine for gaming.
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