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<p>Sports by Sager, a sporting goods store based out of Okemos, MI offers items from a wide variety of sporting goods categories. To give you a quick perspective, we offer everything from Indestructible Umbrellas to foldable bikes made by Dahon. We originally started in 2003 selling golf swing trainers and training aids and eventually outgrew golf. We began to offer items completely unrelated to golf. We have made a name for ourselves over time by offering highly unique items at lower prices with free and immediate shipping. We currently have an exclusive partnership with Kestrel if you are looking for great performance bikes and are also the world’s largest sellers of the robotic golf caddies made by CaddyTrek. If you’d like to find great deals on innovative and fresh products, subscribe to our newsletter below - we look forward to our future ahead with you.<br /><br />You can always reach us at (517) 347-8733.<br /><br />
Thank you, from the Sports by Sager team. </p>
- Returns Policy
If you return the item we will deduct out our original shipping cost in the refund to you. This is because we ship for free with the understanding you will go through with the transaction.
Returns are accepted within 60 days and the item must be resellable as new.
This return policy is on all of our listings and also in our store policy section.
If sending an item back, please package carefully in a padded envelope or box and include a copy of your original email message.
Again please use bubble wrap to avoid damage so the item is resalable as new.
If the item is damaged we will not be able to do the refund.
Before sending an item back please confirm by email that this purchase was within 60 days, and the item resalable as new.
Sports By Sager Inc.
1492 W Grand River Ave
Okemos, MI 48864-2307
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.