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LB1 High Performance®
Here at LB1 High Performance, we pride ourselves on providing the highest level of customer service to each of our customers.
It is our passion to provide consumers with an ultra-reliable laptop battery solution with the optimum level of quality and value.
We are an established American company headquartered in California, home to Silicon Valley - the birthplace of modern computer technology.
Our efficient warehouse operations guarantee super-fast shipping!
We offer overnight shipping, and most orders are shipped the same day! Get your laptop battery when you need it!
When you need a replacement laptop battery for your laptop or notebook computer, you need the most cost effective, longest lasting, and reliable laptop batteries available on the market today. LB1 High Performance manufactures the highest quality replacement laptop batteries.
We manufacture all of our LB1 High Performance replacement laptop batteries in our ISO 9001 certified factories, which guarantees optimal Performance, Fit, and Function.
Our replacement laptop batteries are guaranteed to meet and/or exceed the expectations OEM factory installed batteries.
Your work is important, so don't settle for low quality batteries that will need to be replaced quickly.
Every laptop battery we sell passes through rigorous testing to ensure the highest level quality and craftsmanship, including overcharge/overheat testing, charge/discharge testing, circuit testing, voltage and current testing, and capacity testing. Each battery is then tested in a laptop to ensure its 100% compatible and optimized for your laptop computer.
We proudly stand behind the quality of all our products with a 100% satisfaction guarantee.
We understand how important it is to be sure you are purchasing the correct battery for your laptop, and the various questions and concerns you may have. Our team of tech-savvy laptop battery experts are available to answer any questions you may have.
We want all our customers to have a smooth and positive shopping experience - 100% customer satisfaction is our goal.
- Returns Policy
If you are not satisfied with your laptop battery purchase, your item may be returned within 60 days from the shipping date. LB1 High Performance retains discretion regarding whether a returned item will be refunded or exchanged.
In addition, all laptop battery returns must include:
-LB1 High Performance sticker on product with serial number
-All original boxes and packing materials provided by manufacturer
-Contain the original UPC codes if available
-All manufacturer documentation
If any return shipment does not contain all of these items or if the item is damaged, your exchange or return request may be denied.
All defective laptop batteries can be returned within 30 days of ship date for an exchange or refund. For exchanges, your warranty period will start on the ship date of the exchange battery. Return shipping costs will be paid for by the customer. LB1 High Performance will cover the cost to ship the exchange product via Standard Shipping. Any requests for expedited shipping will be paid for by the customer. For refund requests, a refund for the full purchase price of the item will be issued if the product is returned in all original packaging. Original shipping charges will not be refunded. For orders that were not charged shipping, a $6.95 shipping fee will be deducted from your total credit.
All non-defective products can be returned within 30 days of ship date for a refund or exchange. Return shipping costs will be paid for by the customer. All returns of non-defective products are subject to a 15% processing fee. This amount will be deducted from your credit. Original shipping charges will not be refunded.
If your product arrives damaged, save everything that arrived and contact the LB1 High Performance customer service department immediately to begin the process of an exchange.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.