- Email This Seller
Over the past 20 years , Tech experts have been providing hard to find , end of life products to system integrators , OEM market and corporate accounts .
Tech Experts specializes in providing computer hardware in the
Mass Storage :
1.8 inch hard drives
2.5 inch hard drives
3.5 inch hard drives
SSD hard drives
SCSI hard drives
SATA hard drives
IDE hard drives
Computer networking & IT market :
We have a technical sales and support staff to help out our clients with any of their questions and needs . Our Management staff has been together servicing our clients for the past 20 years.
We have a 4 stage quality control process in order to make sure our clients receive top quality product when they order from Tech Experts
If you are looking for a specific version of product ( firmware , extended part number Example : WD1003FBYX- xxxxx ) Please feel free to email us and we will check our inventory for you.
If you are looking for more product then we are posting , please feel free to email us ; we have new shipments coming in every day and we will check to see if we can fill your entire order.
Tech Experts support staff goal is to respond to all emails and requests with in a 24 hour period
We are 100% commited to make sure all of our clients have a smooth and enjoyable experience buying from Tech Experts.
If by any chance there is an issue with your order , please email us and we will take care of your concern immediately .
The Tech Experts Team
- Returns Policy
RMA Refund : 30 days after Invoice
RMA Replacement : 60 days after Invoice
Product must be shipped back in the proper packaging . Brown box secured tightly in foam . Please add a copy of the Newegg invoice and the RMA paperwork inside the box . Please email us first before sending back any product . We must issue a RMA number before any orders can be shipped back to our office . Please write the RMA number on the outside of the box .
Please note : Any returned product without a RMA number will be returned to the buyer .
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.