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The Owl says... "Who?"
Back in 1999 the folks behind The Jungle Store got it in our heads that there just wasn't a great spot where we humans could celebrate our love of the planet's other living creatures.
For over ten years now we've been bringing you the best in animal and jungle-themed products; from cuddly stuffed critters, to exotic and quirky jewelry! 15,000 of the most unique gifts, toys, decor, and more, are now just a few convenient clicks away from your doorstep.
The Jungle Store is based in America's heartland - Lenexa, Kansas. Fun fact: we're not too far from the geographic center of the United States! Consequently, we can ship things out to you pretty darn quickly. Our parent company, Virtual Inventories Inc., is an expert in online retailing. With over 15 online stores catering to specialized products, VI knows the online market inside and out. And we use this vast experience to ensure you get the most out of your shopping experience.
- Returns Policy
The Jungle Store values your satisfaction. If you are not happy with your purchase, simply return your items for a refund or exchange. A refund will be issued less shipping fees. Returned items must be in their original condition and include manuals, warranties, accessories, security seals, intact packaging, etc. We reserve the right to refuse returns on items that have been soiled, laundered or altered in any way. We also reserve the right to refuse service to anyone who, in our opinion, makes excessive returns and exchanges. Clearance items may only be exchanged. Items received after the 30-day period or in a condition that is not compliant with our return policy will be shipped back at the customer’s expense.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.