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Buy new, refurbished and used cell phones at thedealyouneed for a great price! At thedealyouneed we know that phones get lost, broken, and need replacing, that is why we offer used and refurbished cell phones at cheaper rates than leading cellular companies.

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11 Reviews (64% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-4 of 4
New Egg Fan
Ordered on 8/9/2014
Think 3x's before Ordering from This Seller.... 9/29/2014 7:34:47 AM
I now know why "Thedealyouneed" has such poor ratings. I should have followed my first thoughts and never ordered after seeing all of the negative comments. They shipped me a damaged phone and took forever to refund my money. However, New Egg stepped right in and quickly expedited the process after I emailed them and CC'd this seller. I love the New Egg website and will continue to shop with them, just never again with this particular seller. They left a bad taste in my mouth with their carelessness.
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Unhappy
Ordered on 9/19/2013
Incompetent or unethical? 10/6/2013 12:01:05 PM
It was critical that my order arrive quickly so I ordered AND PAID FOR next day shipping. When I checked the tracking number I had been CHARGED for next day mail, but it had been shipped only as priority. Was was this a gross mistake or did they just think I would notice? I called NewEgg and they intervened and I received a credit back for the cost of shipping. Meanwhile it took nearly 8 days from the time I placed my order until I received my phone.
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Anonymous
Ordered on 8/7/2013
Sent me the wrong item 9/6/2013 7:43:37 AM
I ordered a monster blackout surge protector, and was sent a cheap monster energy efficient surge protector alternative instead.
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Anonymous
Ordered on 7/9/2013
Thanks Guys 7/14/2013 4:56:07 AM
I purchased a cell phone from Thedealyouneed. There was a problem with the phone when I received it. They when out of their way to correct the concern even though the defect was not their fault. Most anyone can do good business when things go as intended. It is how a company handles concerns that really speaks to their professionalism. Thanks for thinking care of me, guys.
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