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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Platinum Micro Group, established in 2000 and located in Southern California, is a premium online retailer of computer components, consumer electronics, and other products. Since its inception, we have acquired a wealth of experience, knowledge, and formed relationships with several of the leading manufacturers including Seagate, Lacie, Western Digital, and Samsung. We continued to expand our e-commerce business in 2007 by adding other marketplaces. Currently, our product selection has grown expansively to include mobile accessories, access control equipment, and licensing products.

  • Feedback
  • Returns Policy
On-Time
Delivery
94.15%
Product
Accuracy
97.66%
Customer Service
Statisfactory
94.37%
2,871 Reviews (84% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 437
corey b.
Ordered on 4/28/2017
My review of the webcam from lychee 5/23/2017 12:13:22 PM
I received the item fairly quickly placing the order on Friday and gotten it by that Monday. Couldn't wait to get home to try it out . But at last it completely didn't work. I called newegg and we sent it back hoping to get a working one instead. But later that evening I got an email from lychee saying if I didn't want it I shouldn't have waited till it got to my house then ask for a refund. I guess they were not informed her that it wasn't working. But still they should've asked why I didn't like the product before assuming that I wanted my money back after receiving it for free or some thing. I will change my 2 egg review if my experience on the next product is better. But Intill I get my replacement this is my thoughts about lychee
  • Yes
  • Yes
  • Yes
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John W.
Ordered on 5/12/2017
Very useful drive. 5/23/2017 10:41:51 AM
Bought a gaming computer and it did not come with optical drive space. Needed an external and this one fit really nice. The price worked for me. Does more than I need. Would recommend.
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 4/27/2017
WD Laptop Drive 5/21/2017 9:04:30 PM
Hard drive shipped quick and arrived on time. Installed and is working fine. 7200 rpm speeds up boot up time. Very happy with this WD Black 1Tbyte 2.5 inch drive. Definitely recommend it.
  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 4/30/2017
Average 5/21/2017 5:01:56 PM
Hard to rate when the product received is not what was ordered ordered 1TB HDD received 500gb hdd
  • Yes
  • No
  • Yes
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Clint J.
Ordered on 4/30/2017
Good Stuff 5/19/2017 12:02:37 AM
Love Newegg, and all of their affiliates
  • Yes
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  • Yes
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Anonymous
Ordered on 5/3/2017
Mouse 5/18/2017 5:43:13 PM
Fine mouse,works well, quick ship. Go for it.
  • Yes
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Anonymous
Ordered on 4/28/2017
NOT HAPPY 5/18/2017 2:06:26 PM
I got the wrong item when it clearly stated ON THE ORDER 1TB NOT 500GB! Now my stupid laptop HD is dead and I'm stuck relying on the library computers to pay my bills. I ordered in time for the HD to show up and replace the Current HD before it died.. but nope, was sent the wrong one. Just love it when people don't pay attention. Now I'm told I have to wait ANOTHER week before the RMA is complete (they already got the HD back) and yet ANOTHER week after that before I get the right HD!!!!
  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you?
Fred K.
Ordered on 5/3/2017
Good Mouse 5/17/2017 9:20:39 PM
I immediately installed the mouse. Experienced no problems. Worked immediately. Comfortable to use, fits hand nicely. Can't be beat, especially for the price.
  • Yes
  • Yes
  • Didn't contact
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Christopher C.
Ordered on 5/2/2017
Excellent Drive 5/17/2017 1:09:38 PM
One of the best SATA drives available for enthusiasts and day to day users. A versatile drive capable of being mounted vertically or horizontally, in a laptop or PC, with a small footprint leaving room for more! It's fast and works perfectly out of the box. I did have to use the Windows 10 disk manager to activate the drive, but that's a normal step for any new hard drive installation into a operational PC. I've built many other PC's and used this drive in almost all of them without a single issue.
  • Yes
  • Yes
  • Didn't contact
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John G.
Ordered on 4/25/2017
5/13/2017 7:20:30 PM
New solid state hard drive runs very quiet and is much faster than old style hard drive. Puts out about half the heat than old hard drive.
  • Yes
  • Yes
  • Didn't contact
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Jerome Y.
Ordered on 4/22/2017
5/9/2017 3:41:08 AM
Shipping was stated to be 3 - 7 business days. It took 12.
  • No
  • Yes
  • Didn't contact
1 out of 2 people found this review helpful. Did you?
Daniel B.
Ordered on 4/21/2017
Came fast, works 5/8/2017 5:28:30 PM
Smaller than I wanted, but ok
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 4/19/2017
This seller deserves five stars. 5/8/2017 10:25:29 AM
Platinum Micro provided the item at a very reasonable price and quickly. FedEx deserves no credit for using an old tracking number which caused confusion. Newegg was very responsive and helpful in this regard.
  • Yes
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0 out of 1 people found this review helpful. Did you?
Scott C.
Ordered on 4/17/2017
5/2/2017 8:29:36 PM
Fast shipping same price. Newegg was out of stock. Would use this vendor again.
  • Yes
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  • Didn't contact
0 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 4/15/2017
Great Value 5/2/2017 9:28:15 AM
I purchased this drive hoping it was new but almost expecting it to be a data center pull, based on the low price. It was new, as I had hoped. I tested it and it showed "0" hours and 1 power cycle. Fantastic value, hopefully the reliability will be good. Using in a RAID system.
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Joseph C.
Ordered on 4/16/2017
Great Seller 5/1/2017 8:27:50 PM
Fast shipping, and product works great.
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  • Yes
  • Didn't contact
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Stephan K.
Ordered on 4/21/2017
Buy it somewhere else 4/28/2017 4:59:14 PM
Newegg usually delivers FAST - but not this seller. 10 days to ship a MicroSD card ? Avoid this seller when you buy something you can get everywhere - and definitely faster! Very disappointing!
PlatinumMicro.com Response:
Hello,

This order has been fulfilled by NewEgg. If you didn't receive a tracking number yet, please contact Newegg customer service at (800) 390-1119 or https://help.newegg.com/contactus Thank you.
  • No
  • Yes
  • Didn't contact
1 out of 1 people found this review helpful. Did you?
Steven M.
Ordered on 4/13/2017
RYZEN 1700 4/28/2017 4:45:32 PM
I was able to overclock it to 3.75Gh without changing volts. and it's stable. not bad for the price.
  • Yes
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  • Didn't contact
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Anonymous
Ordered on 4/12/2017
cpu cooler 4/28/2017 12:12:06 PM
this is a pretty good cooler. My only issue is with the center mounted fan. It seems that it does not have enough room to slide in and out cleanly. It hangs on the fins on one side and if it goes out you have to get one from Corsair, if it is available at that point in time. This is why I gave it 4 stars instead of 5. All in all, if I had it to do over knowing what I know now I probably would have bought another model.
  • Yes
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  • Didn't contact
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Dan C.
Ordered on 4/12/2017
Prompt Delivery 4/27/2017 6:48:24 PM
I'd definitely recommend PlatinumMicro.
  • Yes
  • Yes
  • Didn't contact
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