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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Headquartered in Southern California, TNT Electron is a leading seller of consumer electronics, security systems, and accessories. We provide quick and helpful service and can assist in technical questions regarding the products we offer.

  • Feedback
  • Returns Policy
On-Time
Delivery
100.00%
Product
Accuracy
100.00%
92 Reviews (89% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-8 of 8
Kristin P.
Ordered on 11/27/2016
Sent the wrong size, quickly fixed the problem 1/1/2017 1:25:23 PM
I ordered two monitors, same size, in November, They sent one correct item and one was the same product, just a smaller version of it. Well I messaged them and they apologized and were very quick to fix the issue. These guys were awesome, helped out a bunch and got the proper item quickly. I recommend buying from this company.
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Erica K.
Ordered on 11/6/2016
Ripped Off 12/30/2016 1:51:24 PM
No eggs not even a half of egg!!!!!!!!!
I recommend y'all stay away!!!!! Don't by nothing for Christmas gift from these ppl!!!!!!! I bought a monitor for my 12yr old son for Xmas. We live in the same room cause I'm not able to walk and our home flooded in the Aug 2016 flood in Baton Rouge, La. So when the package got here it was put up so he would not see it. When it was open on Xmas eve night to wrap it was a little dent in the front of the box, we didn't worry about it cause from buying other monitor and tvs they are usually wrapped in hard foam are protected in some way. This item only had side protection not for the top and screen. When my child open this gift he waited for months it was shattered and the top broken I contacted the seller, sent pictures nothing !!!!!!! I can't afford to buy another one cause we lost everything in flood. I'm cannot walk so I order only online. I get a SSA check once a month I saved for 6 months to buy this. Now they say because it was bought in November I cannot get a replacement are refund because of Neweggs policy. But this was Neweggs policy I've been buying from newegg for years I've never had this issue!!!! Beware of market place item you think you're ordering from Newegg cause you're on there website but you are Not!!!!!! Check the seller so you won't be disappointed like my child was on Christmas Day!!!!!!
EXTENDED HOLIDAY RETURNS
Items sold by Newegg will automatically be eligible* for a refund or replacement through January 31, 2017.
BUT They told me to go to manufacture!!!! The manufacturer said they don't cover shipping damages
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Anonymous
Ordered on 11/15/2016
12/7/2016 2:24:36 PM
Everything went good except the hdmi port did not work on the unit I bought a adapter to go from vga to HDMI and everything is fine other than that.
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Anonymous
Ordered on 10/2/2016
tried to return cameras, have been ignored! 10/24/2016 11:52:03 PM
cameras will not work with my system, i tried to return them and they would not respond to several attempts thru email, they have totally ignored me, i will not do any business with them ever again!, and newegg wont do anything about it either!, very disappointed!
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Aaron S.
Ordered on 8/5/2016
Atron Vision AVF240 24" 144Hz Gaming Monitor - 1920 x 1080, 1ms(GTG), 80,000,000 : 1, Overclockable up to 185Hz, ... 8/24/2016 1:24:36 PM
Recommend the product.. So far working great! - I'll post back if issues arise.
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Christina Y.
Ordered on 8/2/2016
Awesome Communication 8/16/2016 4:26:52 PM
These guys are awesome. For some reason, my tracking number never updated, so from my perspective, it looked like my shipping was voided. I contacted their support team and received a reply within 2 hours. Awesome, awesome job. Thank you so much!
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Anonymous
Ordered on 7/10/2016
8/9/2016 10:50:16 AM
I received my 6 Samsung cameras, checked them out, one was defective. Sent a note about an RMA via NewEgg's messaging service, get message back about having to call TNT to get info for return. Thing is, they may not answer most of the time, then the voicemail account is not set up yet so not able to leave a message & NewEgg does not allow direct contact through their messaging system (by trying to send your email to the seller). Anyway, finally did receive a replacement camera, TNT gave a prepaid shipping label to send the defective camera back at no cost to me. So what they really need to do is be able to answer their phone more often or at least set up the voicemail account properly.
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T Baker
Ordered on 9/12/2015
Excellent Customer Service! 10/3/2015 9:42:24 AM
The security camera that I ordered had a factory defect. TNT Electron immediately shipped a replacement camera and included a prepaid return shipping label so that the defective camera was returned with no cost to me. Thank You!
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