Our promise to you as the owners of The Bench Press:
We will work as hard for you as you as we do for ourselves. If you want to be treated fairly and deal with a real company that's honest, then give us a call at 877-772-3624 or check out our website at www.TheBenchPress.com. We would like to get to know you.
We know how costly it can be to purchase the proper fitness equipment. We also, know how difficult it is to find really good custoemr service and prices. We want to help fitness consumers gain their desired goal by offering offering three critical services:
Largest Variety & Selection of Products
Extreme Low Costs
One-On-One Customer Service
The Bench Press is a small family owned and operated health & fitness internet business. We carry only the best names in fitness equipment.
- Returns Policy
TheBenchpress guarantees all products on the date of shipment to be free of material defects or workmanship faults. All complaints must be stated on both the Bill of Lading and by immediate contact to customer service at TheBenchPress on date of arrival. TheBenchpress assumes no responsibility for personal injury or property damage by or through the use of products sold by TheBenchpress.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.