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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

Founded in January 1999, LuggagePoint.com has grown to be one of the most successful online e-tailers of luggage, handbags, backpacks, business cases, laptop cases, travel accessories, and other travel products. At LuggagePoint.com we provide our customers with fast customer service, reasonable prices, and high quality products. We carry a full line of products from many name brand and designer manufacturers. We want to assure our customers that they are traveling with durable, elegant, and certified products and we stand behind every product we sell. We are focused on providing customers with the best possible shopping experience.

Our mission has been simple: To equip the traveler with the tools and gear they need to make their travels a successful one.

With that in mind, customers can depend on LuggagePoint.com for all their travel needs. If you need to contact us for any reason please use the following information below to do so. We thank you for your visit and appreciate your visit at LuggagePoint.com!

Email: newegg@luggagepoint.com
Toll Free: 877-877-7804
Fax: (732) 354-0937

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50 Reviews (74% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
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Reviews 1-6 of 6
pandamao
Ordered on 2/28/2013
would like refund or exchange 3/9/2013 10:05:06 PM
product look repacked and the information on receipt looks like a copy from some else return. item does charge iphone and itouch but confused why the power pack battery does not recharge.
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Murphra
Ordered on 10/24/2012
NIGHTMARE!!!!!!!!!!!!!!!! 11/2/2012 12:35:24 PM
Found luggage, paid for luggage and got tracking number with note saying luggage shipped. Great! Waited and waited. No luggage. Tried tracking number but it is INVALID - not even close as they included alpha items in UPS where they should all be numerical. Called Newegg, waited on hold 45 minutes and asked for help. Spend another 45 mins on phone to get no answers at ALL! I have emailed them 6 times over 8 days with 0 replies! Called luggagepoint, 25 mins on hold another 30 with customer service. They were not able to tell me if luggage even shipped! Said it may may have been delayed due to Hurricane Sandy but they said it shipped 6 days before Sandy made landfall, what a miserable excuse to use for their unethical business practices! Bottom line I am out $399.98 and still do not know if I will have my luggage I bought for a trip I am taking in 6 days! Newegg has a LONG way to go on customer service! I expected a reply and resolution within 2 days max. GO SOMEWHERE ELSE!
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Nathan
Ordered on 9/9/2012
luggage point 9/27/2012 1:22:18 AM
Two bargain suitcases. One was fine. The other came in a highly messed up torn box with a LOT of tape covering over the torn large cardboard area. Someone cut into the suitcase shell with some kind of box cutter or knife. It's not water proof ahnd I will be getting duct tape to cover that area.
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Samuel E.
Ordered on 12/20/2011
Wrong Merchandise 3/26/2012 10:16:56 PM
Got the wrong merchandise delivered. Called multiple times for 3 months and still cant merchandise returned...useless costumer service.
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dharma
Ordered on 11/29/2011
terrible , never again 12/19/2011 8:48:22 AM
seller never sent me the item and said they would get me a new working tracking number which neve came so american express is investigating them and gave me a refund.
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DSR
Ordered on 11/29/2011
Nothing sent 12/14/2011 2:26:49 PM
It has been a week and a half with no shipment info avialble from UPS. They never received the luggage. Nor has seller replied.
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