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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

Monday - Friday (9:00 AM - 6:00 PM PST)


Absolutely no returns if the product has been used and abused

We will exchange all defective on arrival products at no cost to you. This does not cover cosmetic/aesthetic problems with the item.

What can I return?
You may return most new, unopened items sold by Vapor Range within 14 days of delivery for a full refund.


When will I get my refund?
Usually in about 2-3 weeks. Most refunds are fully refunded in 3-5 days after we receive and process your return.

Does Vapor Range offer replacements and exchanges?
Yes, you can create replacement and exchange orders from this page by contacting us.
If you received a damaged or defective item, we’ll ship you a replacement of the exact item.
If you would like to exchange a un-used item, you will need to pay the difference plus shipping

How to initiate your return:
Please contact us within 14 days of delivery to notify us that you will be returning the item.
You will need to include your order number along with the return so that we can pull your file up.
If you need it to be exchanged, please leave a note for us so that it is a hassle free transaction.

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  • Returns Policy
216 Reviews (92% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 96
Spoon
Ordered on 9/13/2015
Lame 10/6/2015 10:38:04 AM
So I placed an order on an item that said was in stock but really wasn't. Paid for the item and then a week later received another invoice with a negative balance. Vapor Range never told me what had happened, I had to contact Newegg to find this out. They could have at least sent me an email explaining the situation.
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Lou
Ordered on 6/24/2015
STAY AWAY - RIPOFF 7/1/2015 4:45:53 PM
No item, no communication, the items prices are marked up up to 50% compared to their own website prices. You have been warned, this company is horrible.
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Anonymous
Ordered on 2/25/2015
Seller sucks 2/27/2015 3:42:39 PM
I ordered a product, then the order was cancelled without explanation.
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Benny
Ordered on 11/18/2014
Exactly as expected 11/24/2014 9:42:02 PM
Good shipping time, and item exactly as described.
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Technet
Ordered on 5/31/2014
Top drawer customer service 6/21/2014 10:16:59 AM
replaced a defective device. Quick delivery. Good price.
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Nick L
Ordered on 5/14/2014
Awesome seller 5/22/2014 4:07:45 PM
Order received within a couple of days at a solid price with no issues. Couldn't ask for better.
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Joe
Ordered on 5/18/2014
Missing Items from order. 5/21/2014 12:18:12 PM
Seller did not send an item I ordered and did not contact me.
Vapor Range Response:
Hello there,

You should have received an email stating that the one of the items was being removed due to it being out of stock and that you were being refunded for the item.

Have a nice day!
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Anonymous
Ordered on 4/30/2014
2 weeks item has yet to arrive 5/14/2014 4:43:03 PM
Ordered May 2nd. Contact them on the 9th cause no shipment. They said they will send another out. 5 days later (May 14th). Yet to get order, It's probably just my bad luck but if I known I would of bought it locally.
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Anonymous
Ordered on 5/6/2014
Fantastic! 5/9/2014 8:17:00 AM
Very smooth transaction. Ship the item promptly and it arrive it great condition.
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dylan
Ordered on 3/16/2014
Great service 4/1/2014 8:52:02 PM
customer service is great and treated me well with my order
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bullwinklescousin
Ordered on 2/25/2014
Awesome seller. 3/3/2014 3:49:53 PM
I bought the wrong item because they had the wrong item pictured. They took care of me and I would definitely buy anything else from them. They are amazing and courteous.
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Padgie
Ordered on 12/17/2013
Just what I needed! 12/23/2013 9:48:57 AM
Shipped earlier than I expected and in the original box! Hooray! My friend will love these for her terrarium she's making. :)
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JonnyFunFun
Ordered on 12/10/2013
12/14/2013 4:46:47 PM
Great seller! Shipped very fast - they even beat NewEgg on the shipping and delivery!
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Greg
Ordered on 11/14/2013
Excellent Service and product 11/22/2013 12:17:21 PM
I ordered two beanie babies from Cardzilla and unfortunately one was missing from the package. One e-mail and two days later, I have the missing beanie baby in my hands. Cardzilla's customer service is definitely on par with Newegg. The beanies were in excellent condition as well. Thanks!
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Drew
Ordered on 11/12/2013
Bought 2 items to test out 11/15/2013 7:46:11 PM
I was surprised It came on the 4th day, was expecting maybe 5 or more from USPS, still fast shipping.
FYI, I just bought 8 Xmas gifts for those 8 kids that I know too bad you guys don't do drop ship and gift wrap. But still 5 eggs, I'm very satisfied.
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Anonymous
Ordered on 9/17/2013
9/21/2013 7:17:48 PM
fast shipping
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SOVTECH
Ordered on 8/7/2013
Excellent Seller! 8/9/2013 8:09:22 PM
Order shipped out quickly as expected and will arrive on schedule. The item could have used a better description, but it is what it is. I care more about getting the correct product on time than how it is displayed. I would purchase from this merchant again.
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Persnoody
Ordered on 3/27/2013
Read other reviews 3/31/2013 8:49:04 PM
Good good good, fast, I agree with all the other reviews.

Only gripe I have is that I wish they would have put something in the packaging box with my figure to prevent it from sliding around while in shipping to help prevent any sort of damage to the figure box, old news paper would have done the job in this situation. With the lack of all that, the contents of my package did in fact come in perfect condition so I will not dock an egg.

I will look to buy from them again if they have what I am looking for, this time was a Revoltech Series No. 091 Vash the Stampede, such a perfect figure.
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Tyler
Ordered on 2/1/2013
Fast 2/7/2013 7:34:57 PM
Exactly what I asked for at a great price. I got it very quickly as well. Thanks.
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J-O
Ordered on 12/16/2012
Good, Reliable Store 1/28/2013 7:23:22 AM
The item I ordered from Cardzilla was exactly what I ordered, there was no issue with shipping and the item was in perfect condition. I'd buy from this store again.
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