Skip to: | |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Jax Music Supply was founded in 2007 out of an enjoyment of musical equipment, guitars, effects pedals, and accessories and a desire to provide a quality customer experience at reasonable prices. Jax Music Supply currently features many different types of musical products made by over 40 different manufacturers, inlcuding D'Addario, Danelectro, Dunlop, Fender, Korg, MXR, and Planet Waves.

Jax Music Supply is commited to providing excellent service, fast shipping, and an easy shopping experience. If you have questions or suggestions as to how we can improve your shopping experience, feel free to send us an e-mail at sales@jaxmusicsupply.com

  • Feedback
  • Returns Policy
51 Reviews (90% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-18 of 18
KB
Ordered on 11/10/2012
Poor Service 5/3/2015 6:29:47 AM
Unprofessional, sloppy returns
I do not recommend.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Ben
Ordered on 3/31/2014
Planet Waves Cable 5/7/2014 12:07:42 PM
Came faster than expected and in the packaging. Would purchase from again.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Dannyboy
Ordered on 12/22/2012
Excellent Seller 12/31/2012 7:38:56 AM
Thanks for the fast shipping. I'll definitely buy from you guys again. Going through the egg makes it easier for me too.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Anonymous
Ordered on 1/26/2012
Quick shipment 2/12/2012 10:14:03 AM
Got it here FAST. Wow!
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Anonymous
Ordered on 12/5/2011
1/14/2012 11:08:25 PM
Very responsive customer service following a listing error. Thank you.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Anonymous
Ordered on 11/17/2011
12/2/2011 1:00:05 PM
Item was delivered very quickly and as promised
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Anonymous
Ordered on 11/5/2011
11/23/2011 4:48:30 AM
Great price, fast shipping, would buy again from this seller
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
BigRiverBrewer
Ordered on 8/30/2011
As stated 10/21/2011 7:43:31 AM
It came, it was as described.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Anonymous
Ordered on 9/16/2011
Overall happy 9/20/2011 3:14:29 PM
Quick service as you would expect when dealing with newegg, but poor choice of shipping. I personally would rather pay for better shipping such as UPS or FEDEX than have things shipped for free threw USPS since their tracking system is totally non existent. It still says they don't have the information in the system even after the item was crammed into my mailbox. Otherwise very happy with the experience and will most definitely shop with them again.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Anonymous
Ordered on 8/24/2011
I love it. 9/8/2011 9:03:00 AM
I always enjoy doing business through newegg and this company was good as well.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
markm
Ordered on 8/15/2011
Quick delivery 8/29/2011 1:22:09 PM
Fast ship on a small order. Very pleased
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Anonymous
Ordered on 8/3/2011
no battery? no response to my email 8/17/2011 5:53:02 PM
My snark guitar tuner came somewhat poory packaged - but the tuner was thankfully intact. However, there was no battery in the tuner! This tuner definitely comes with a battery. I paid @ $5 for the battery. I sent an email to newegg on this...an never received a reply. Very poor customer service.
Jax Music Supply Response:
Sorry you didn't get a battery. We never received an email from you. New Egg marketplace is fairly new and they have not fully updated all the tools. In fact, we have no way to contact our customers at all - New Egg provides no facility for this. They are working hard to remediate it. If you still need a battery, please call us 804-464-2759 and we can send one out. Thanks.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Jeff
Ordered on 8/2/2011
Good seller 8/16/2011 10:44:38 AM
Fast shipping, item as described.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Jabel
Ordered on 7/20/2011
Glad with my new guitar tuner 8/12/2011 10:18:29 AM
I 'm totally satisfied with the tuner I bought. Shipping very fast and the tuner works great. Thanks a lot.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Kat
Ordered on 7/25/2011
Items to the wrong address 8/9/2011 5:51:17 AM
My items were not sent to my shipping address, but to my billing address which was a hassle due to the fact that i'm away at college and had to have the people back home mail me stuff again.
Jax Music Supply Response:
We are sorry you were not satisfied. New Egg's invoice given to sellers is not clear on the shipping/billing address. We are working with them on this issue.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Chuck
Ordered on 7/12/2011
Excellent 7/27/2011 7:13:18 AM
No surprises. Item arrived quickly, in perfect condition.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Bob
Ordered on 7/8/2011
Pretty good experience 7/22/2011 1:37:20 PM
The transaction was easy and the shipment was accurate and swift. The item, however, was packaged poorly and the box containing the item was squashed. The item, a Snark music tuner, arrived in great shape with no damage, only a lousy presentation. I will not hesitate to order from NewEgg and Jax Music Supply again. This was a GREAT buy!
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Anonymous
Ordered on 7/5/2011
Shipped to wrong address 7/19/2011 5:51:00 PM
The item I ordered was sent to my home address instead of the address provided for the shipping address. I contacted Newegg by e-mail at the customer service site and got no response from newegg.
At my expense I then had to re-ship the item to the correct address.
Jax Music Supply Response:
We are sorry you were not satisfied. New Egg's invoice given to sellers is not clear on the shipping/billing address. We are working with them on this issue.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.