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OpticsPlanet, Inc. is one of the world's leading online retailers, operating targeted stores specializing in sport optics, tactical and military gear, binoculars, scientific products, microscopes, telescopes, rifle scopes and eyewear. We are continuously expanding our brand and product offerings to better serve our customers.
Our mission at OpticsPlanet is to provide exceptional service to our customers by offering an unrivaled selection of high quality products at great prices with the most knowledgeable staff in the industry. Offering the best optics products on the planet is where our business started, but today OpticsPlanet is so much more. With over 125,000 products from more than 800 top brands in 180+ specialty categories, our impressive selection of outdoor sporting goods, hunting and tactical apparel, and shooting accessories is unmatched by any other retailer.
Founded in 1999, OpticsPlanet, Inc. has been recognized by both Inc. Magazine and Internet Retailer Magazine as a leading E-commerce company. As one of the fastest growing retailers on the Internet, OpticsPlanet, Inc. currently employs over 200 employees in its state-of-the-art customer service and fulfillment center located just outside of Chicago in Northbrook, Illinois.
Our customers are as diverse as our product offerings. OpticsPlanet, Inc. serves individuals as well as Local Law Enforcement and U.S. Governmental agencies. Whether you are a hobbyist or a professional, our knowledgeable staff and product experts are here to assist you with your purchase. We are dedicated to providing you with the highest quality of customer service. Please let us know how we can help.


Accuracy of Information

Pricing and availability are subject to change without notice. OpticsPlanet has no liability in the case of any orders arising from typographical errors or incorrect pricing and reserves the right to cancel any orders without assigning any reasons. Further, OpticsPlanet reserves the right to revoke any offer and correct any omission, error, or inaccuracy, whether or not a quotation or order has been submitted, confirmed and/or your credit card charged. Every effort has been made to ensure accuracy of information listed and OpticsPlanet is not responsible for any errors, omissions or inaccuracies contained therein.

  • Feedback
  • Returns Policy
On-Time
Delivery
100.00%
Product
Accuracy
91.67%
Customer Service
Statisfactory
66.67%
260 Reviews (82% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 75
Doug K.
Ordered on 2/16/2017
Poor 3/3/2017 5:49:36 PM
I ordered a Frankfort Arsenal Primer Loader and received a rifle scope level. When I inquired about the return, the item I wanted was out of stock.
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Anonymous
Ordered on 1/2/2017
Everything about this product was great. 1/22/2017 6:48:36 AM
I contacted them to let them know that I was going to be returning them because I found the same sights on a competitor website for $20 cheaper.They contacted me back saying that they would price match.Great.But after giving them the info they requested they have failed to contact me back.I have sent 3 emails since then with no response.So basically all talk no action.Why am I surprised...
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J. T.
Ordered on 8/7/2016
Surprise, Surprise, Surprise 8/30/2016 5:48:29 AM
While the product appears fine, it was not made clear on the website that OpticsPlanet was selling a product that had been refurbished through Newegg. Unfortunately that tidbit wasn't discovered until the recipient opened the gift. Surprise, surprise, surprise.
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Anonymous
Ordered on 7/22/2016
NewEgg messed up. OpticsPlanet made it right. 8/22/2016 11:14:12 AM
This will not get you the Vibraprime, but a anti-cant scope level. I should have gone thru Newegg, but went straight to OP, which listed the part correctly. NewEgg has the wrong item listed. The price is incorrect for the vibraprime. OP ate the difference and is sending the vibraprime. They also stated they would do the legwork necessary to get NE to correct the listing; I did not need to contact NE. NE let me down, but OP made it right. NE needs to talk to their people about correctness, accuracy, and institute some type of quality assurance before an item goes live.
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Anonymous
Ordered on 7/13/2016
recieved wrong item 8/4/2016 2:59:37 PM
recieved wrong item when i contacted the seller they said they didn't carry that item so I could not swop item for correct one had to take refund or pic a more expensive item and trade up! newegg needs to make sure that the items are actually available before posting!
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Kirk H.
Ordered on 6/22/2016
Could not have been any worse 7/13/2016 1:39:50 PM
The Item ordered never arrived at my apartment. The seller still, after 2 weeks, has not responded to this being reported to them through Newegg customer service.
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William B.
Ordered on 1/22/2016
Good Seller 2/11/2016 6:20:02 AM
Shipping is just so-so, considering everyone else is trying to emulate or beat A**zon their 7-10 days shipping is pretty slow. You can get a good deal from OpticsPlanet, you just have to watch the item for a while for them to give it a good price and then be ready to order because that price will change quickly.
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Anonymous
Ordered on 1/5/2016
Fast shipping and good packaging 1/16/2016 8:22:40 AM
Ordered an eyepiece and received it only slightly slower than Newegg's own shipping. Packaging was very good and the eyepiece was well protected. Didn't have to contact them for anything after the order, so can't really speak to customer support.
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OpticsPlanetSucks
Ordered on 7/7/2015
If you are looking for poor service, you found it! 8/3/2015 3:51:35 PM
What a bunch of jerks. Advertised one thing, shipped something else. Gave me runaround when I asked for RMA, and now simply not responding to my RMA shipment and has yet to refund. CHARGEBACK TIME!
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Anonymous
Ordered on 6/14/2015
Great Seller 6/20/2015 6:21:45 AM
No problem here. Received my scope quickly thanks so much
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Uzi Man
Ordered on 12/29/2014
Mako Group Aluminum Tactical Tri-Barrel Rail System, Black - Uzi 1/26/2015 2:06:50 PM
Great fit! Product worked with my .45 ACP select fire UZI with no problem.
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Pat
Ordered on 11/23/2014
Crimson Trace Laser Grips for Springfield XD - NRA Edition LG446 by OpticsPlanet via NewEgg 12/29/2014 7:17:58 PM
I am unable to review the product because Optics Planet, advertising through the NewEgg webstore refused to honor their offer to sell the ordered product. I consider this to be fraudulent advertising and I am not happy with either Optics Planet's sales policies or with NewEgg which allows a company such as Optics Planet, with such shoddy sales policies, to offer products through the NewEgg webstore. This incident does not encourage me to ever shop at NewEgg again in the future.
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jonc671
Ordered on 12/12/2014
invalid tracking number 12/20/2014 8:20:43 AM
only complaint was an invalid tracking number throughout the deliver. order came in perfect condition though.
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1 out of 1 people found this review helpful. Did you?
Jaylord
Ordered on 11/25/2014
Sent Wrong Item - Regular Refund Dings me for Ridiculous Shipping Charge 12/11/2014 11:53:00 AM
Ordered Barska scope combo from Optics Planet through Newegg and did not receive what I ordered I received a much cheaper scope, no laser or flashlight. Contacted them per the instructions on packing slip to get refund, but they told me to contact Newegg. Waited forever to chat with Newegg and they told me to contact Optics Planet. It's been 4 days and NO RESOLUTION!!! If I use the refund process I get dinged for the ridiculous $20 shipping charge plus having to pay to ship the item back. Since I DID NOTHING WRONG, I should not have to pay anything!!!
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3 out of 3 people found this review helpful. Did you?
Mark
Ordered on 9/17/2014
sales # 213574144 10/9/2014 3:25:07 PM
The item listed in this sale was not the item I received. I'm thinking the fault lies with newegg.com OpticsPlanet doesn't even sell the item listed in the sale. It has been awhile since the transaction, but the price listed for the item was way too low - about $95 for an item that sells for about $350! I thought maybe it was a close out and ordered the item just in case. After placing the order, the item could not be found at the link I ordered it from. It could only be found at a direct link from the notification e-mail I received. Someone who updates your web listing botched it. Fortunately, OpticsPlanet was kind to allow me to return the wrong item with return shipping paid.
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Anthony
Ordered on 6/27/2014
Silence is golden 9/24/2014 5:36:47 PM
overall good seller. nothing to really complain about just wish the order shipped quicker.
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Tyson
Ordered on 8/22/2014
Scratched eye piece - sold without disclosure 9/15/2014 9:58:09 PM
Bought an open box spotting scope eyepiece for $535.00, normal retail ~$750.00. The item description stated it had been reconditioned by the manufacturer. Everything was fine with the epurchase and shipping time until I opened the box and saw the exit pupil lens had several significant and deep scratches. The exterior was heavily worn and the painted numbers and text faded. I would have been fine with the (greater than expected) wear to the body but the eyepiece lens being deeply etched was unacceptable. If there had been any disclosure to the fact the most critical component of a spotting scope was compromised the item could not have been sold without having been repaired by the manufacture. I immediately returned the item the next day. I have now been waiting 3 weeks without any reply from Optics Planet for my refund. Fingers crossed.
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Ian
Ordered on 4/4/2014
Fast delivery, no BOS (Cold Steel Recon 1 folder) 4/13/2014 11:48:32 AM
Fast delivery, well packaged. No bill of sale or paperwork of any kind included, however. Probably a minor thing these days.
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SnipeBT2
Ordered on 3/22/2014
Very pleased 4/9/2014 3:57:03 PM
I chose this product based on my needs and research of its features. I'm very pleased with its quality/build and expect to have them many years. Billing and delivery went well despite my concerns with product coming from a third party seller. I would buy from this selller again.
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bfordyoung
Ordered on 2/23/2014
Optics Planet 3/11/2014 4:32:14 PM
Good products, prices, and customer service. Recommended to anyone
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