- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
Sunday - Friday 8 - 6 PST)
Our shop opened as a tiny hole with one counter run by skateboarders in 1976, so we have a wealth of knowledge about not only the skateboards, but the skateboard industry as well. The men and women working at Skates on Haight have been skating and selling skateboards for 33 years. Our skater employees know how our products perform because we use them, not just read about them in manufacturers' brochures. We sell what we skate.
- Returns Policy
Used items are NOT Returnable, Exchangeable nor Refundable. No exceptions. The skates/shoes/items you receive in the mail are brand new and in unused condition. We strongly recommend that you try them on indoors on smooth or carpeted surface to ensure proper fit before using them at all. This will preserve the condition of the items should you choose to return them. In other words, do not attempt to test the skates or items by skating around the block or at an indoor rink. We do not differentiate between slightly used, well used or very used. Any skate/shoe/item which comes back to us in a condition that cannot be resold as new are considered used. No returns on vinyl records ever. No exceptions. They are not returnable.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.