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Feature Products

Fila 'SF001P' Polarized Athletic Sunglasses
  • $60.00
  • $25.99 
  • Save: 57%
  • Free Shipping
Fila 'SF001P' Polarized Athletic Sunglasses

FILA SF005P Polarized Athletic Sunglasses
  • $60.00
  • $25.99 
  • Save: 57%
  • Free Shipping
FILA SF005P Polarized Athletic Sunglasses

Fila 'SF0011P' Polarized Athletic Sunglasses
  • $60.00
  • $25.99 
  • Save: 57%
  • Free Shipping
Fila 'SF0011P' Polarized Athletic Sunglasses

Fila 'SF013P' Polarized Athletic Sunglasses
  • $60.00
  • $26.49 
  • Save: 56%
  • Free Shipping
Fila 'SF013P' Polarized Athletic Sunglasses

Kenneth Cole Reaction KC1031 Sunglasses
  • $90.00
  • $33.33 
  • Save: 63%
  • Free Shipping
Kenneth Cole Reaction KC1031 Sunglasses

Virtual Exchanges, inc. was a family owned and run company- then it took off!

We are still family owned, but our workforce has multiplied due to our growing group of customers.

We at Virtual Exchanges are grateful for our success, and would like to thank our customers for your continued patronization.

We look forward to serving you.

Please let us know if you are in need of assistance. We'd like to make your 'virtual exchange' as efficient and pleasant as possible.


Very sincerely,

The Virtual Exchanges family
2111 Harrod Street
Raleigh, NC 27604

  • Feedback
  • Returns Policy
On-Time
Delivery
66.67%
Product
Accuracy
33.33%
151 Reviews (73% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 64
Kevin K.
Ordered on 6/24/2017
Some confusion, no response from seller. 7/11/2017 7:04:13 AM
I received the sunglasses in what was clearly a women's sunglasses case - as it was a leopard print that I would not typically associate with men's products. In addition, the receipt that they provided me IN THE BOX said "Guess Women's Sunglasses." The design did seem similar to the photos, however I couldn't help but think they had mislabeled or packaged this item. I contacted them via email/Newegg on 6/26 and have yet to hear back.

It should also be noted that some of the photos show a black stripe on the sides, and other do not have it. The item I received did not have the black stripe.
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Anonymous
Ordered on 4/10/2017
WOW 4/26/2017 1:14:58 AM
Love the brand, super deal. Speedy shipping, thanks.
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Brock F.
Ordered on 11/27/2015
Very Poor 2/16/2016 5:29:03 PM
I ordered a size 13, got a size 13, and the shoes were very nice. However it turns out I need a size 12. My receipt from Newegg showed an direct email address to them for any issues/returns. I emailed them, stating I had a Newegg order, gave order # and all the details. The promptly replied saying they couldn't find my order #. I replied back, repeating that this was a Newegg order, and letting them know I was instructed to contact them directly. They replied back, informing me that actually I had managed to contact them directly instead of Newegg. I swear they aren't reading a single word I wrote to them.

Now I'm over a week into the process of going through Newegg without a peep of a reply. I've tried the "Product Information" option to try to exchange them, and I've tried to "Return/RMO" option to exchange them, both getting nothing back from them.

I feel I will get nowhere.

UPDATE: Two months later I am wearing two pairs of socks, this company is worthless.
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Mike H
Ordered on 7/19/2015
Vision Street Wear shoes 8/2/2015 11:58:32 AM
Super fast shipping arrived before promised date.
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Anonymous
Ordered on 7/5/2015
Poor description, NO response 7/27/2015 10:03:02 AM
glasses not as described, never responded to RMA requests
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Stevie
Ordered on 6/23/2014
Smooth transaction 5/9/2015 9:08:35 AM
Sunglasses arrived promptly,well packed and I'm very happy with purchase.Will buy from Virtual Exchanges again.
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JeremyJ
Ordered on 8/24/2014
Terrible Customer Service 4/28/2015 1:21:14 PM
Rep was very rude on phone and would not allow any explanation of situation or help figure out best way to handle mix up.
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BL
Ordered on 1/11/2015
Service non-existent 3/26/2015 10:40:49 AM
Sunglasses broke after a few normal uses. Tried to get replacement or refund and this company "Virtual Exchanges" never replied. Service is apparently non-existent. Sunglasses are trash now. I love Newegg but will never buy from this company again.
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RJ
Ordered on 11/3/2014
Awful Customer Service 2/7/2015 11:27:40 AM
Emailed them numerous times to return an item and never heard back. I even tried emailing newegg directly and received no response. It's been months and have yet to hear back from either of them. I thought I was getting a good deal on a pair of shoes, but I guess you get what you pay for. I would stay away from this seller.
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Anonymous
Ordered on 1/11/2015
Beware! 2/6/2015 8:35:05 AM
Seller shipped sunglasses with a cracked lense, emailed about it 3xs. No response! Think twice
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Nope
Ordered on 1/11/2015
Denied my cancellation request 2/2/2015 11:05:30 PM
I placed this order by accident and requested it be cancelled by contacting both the seller and Newegg live chat. I did this within five minutes of placing the order. The seller never responded and Newegg live chat did what they could by contacting the seller.
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strokr383
Ordered on 8/25/2014
no responder 9/1/2014 1:57:38 PM
never again. tracking numbers incorrect
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Nick
Ordered on 8/8/2014
Not what I ordered 9/1/2014 10:02:57 AM
not only did I recieve a different product, when i tried to request an RMA, I recieved no response!
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hyperpiper
Ordered on 8/4/2014
no problem with end reseller. HUGE problem with Newegg support 8/27/2014 6:55:54 PM
i have bought a lot from newegg over the years. the only problem i ever had was with rebates, which i attributed to a 3rd party out of neweggs control. This however has been my first experience with neweggflash and I can say I will never use it again, and my never purchase from newegg again period. i have been trying for a month now to return an item that i only purchased because it had no restocking fee, so i thought there would be no harm done if it didnt fit. unlike the normal returns process, i have been bounced around by online chat threads and have received 0% response rate from any customer service email ( virtualexchanges or newegg). After reaching out 5 times to newegg, i finally have a rma slip, which will expire in 7 days now, and cannot get anybody to issue me the postage that typically comes with rma. I never thought I'd say that newegg was bad with returns, but it's come a long way from what i knew
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1 out of 1 people found this review helpful. Did you?
noflyzone
Ordered on 7/26/2014
8/18/2014 5:41:19 PM
listed item was Kenneth Cole aviator sunglasses.
too small for me. curved end of ear pieces sit on top
middle of my ear and lenses were not large enough
to qualify as aviator. may be great for smaller framed
person. refund was slow,
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2 out of 2 people found this review helpful. Did you?
Reebokalone2001
Ordered on 6/22/2014
Seller never replied me. 7/14/2014 7:33:34 PM
I ordered two pair of sun glasses from the seller - one Timberland & one Kenneth Cole. Shipping was pretty fast and the wrap was decent. However, I found out that the frame are too narrow for me. I sent seller a return inquiry asking for the policy of returning right away. Now it just like a lead balloon, I never heard back from this seller for more than 2 weeks.
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1 out of 1 people found this review helpful. Did you?
Buffalo0ne
Ordered on 6/22/2014
Kenneth Cole Reaction KC1069 O753 Aviator Sunglasses - Gunmetal 7/14/2014 7:03:49 PM
Kenneth Cole Reaction KC1069 O753 Aviator Sunglasses - Gunmetal
Item was shipped quickly, but was obviously a factory reject, gunmetal frame is corroded and has many spots with no finish. Very poor quality control, would not buy again ever, and would not recommend
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Russ
Ordered on 5/25/2014
Poor Customer Service 6/17/2014 3:44:08 PM
There was an error processing my order in which it was duplicated giving me two separate, identical orders. I contacted Newegg customer service and they informed me that they could not cancel either and emailed Virtual Exchanges on my behalf. No reply after 3 business days. I contacted Newegg again as I don't have a way of contacting Virtual Exchanges and Newegg said there was nothing they could do and sent Virtual Exchanges another email asking them to assist with return as the Item(s) were now shipped. It has been a month and still no contact from Virtual Exchanges. Beware of buying from a 3rd party on Newegg's site.

Newegg, in my opinion, while trying to compete with Amrrzon by partnering with other online stores to sell more things has shot themselves in the foot. Newegg is not responsible to act for me and yet it is sold through their site. I used to shop here solely beacause I knew I would be taken care of if a mistake was made. NO MORE
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Tricia J
Ordered on 12/3/2013
Working Dawgs 12/14/2013 8:30:57 AM
Great seller that shipped what i ordered very quickly would recommend this seller to friends and family and others..
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ddean
Ordered on 7/16/2013
Good if you don't have to return shoes that run too small. 7/29/2013 7:17:13 AM
Nice shoes. Fast delivery. But, the sizes run small, get a half larger. Also, they don't respond to an rma request. Not sure what to do, still trying to get an rma and it's been a week.
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