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Petcetera Rawhide Taco 4in
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Petcetera Rawhide Taco 4in

Vo-Toys Ceramic Dog Dish 5in Color Black
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Vo-Toys Ceramic Dog Dish 5in Color Black

Vo-Toys Ceramic Dog Dish 8.5in Color Wine
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Vo-Toys Ceramic Dog Dish 8.5in Color Wine

Vo-Toys Ceramic Dog Dish 8.5in Color Hunter Green
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Vo-Toys Ceramic Dog Dish 8.5in Color Hunter Green

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Welcome to Global Pets the Internet's Premiere Pet Center. We're interactive, innovative, and informative the perfect site for people and their pets! Global Pets brings together a select assortment of the best pet supply products the world has to offer. We are not only providers of pet products via e-commerce, we also care about you and the animals that share our world. We work hard to bring these items to you at the best possible price. We strive to provide superior Customer Care while enhancing your experience as a pet enthusiast. Global Pets is the ultimate resource for your pet supply needs.

  • Feedback
  • Returns Policy
17 Reviews (59% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
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Reviews 1-9 of 9
Megami
Ordered on 9/22/2014
fast shipping! 9/26/2014 3:31:52 PM
very fast shipping! I will be ordering more soon!
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Sad Customer
Ordered on 4/11/2013
Unhappy with Service 5/21/2013 7:08:17 PM
Had RMA on faulty merchandise. Returned item at own personal expense, but RMA was never processed so got no refund. F-
GlobalPets Response:
No record of package being returned. If you would like to email us the tracking number of the package that you returned, we would be happy to research this further for you.
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Alice
Ordered on 12/4/2012
Bumblebee/Ladybug Critter Order 12/20/2012 9:00:01 AM
Customer Service with Global Pets leaves much to be desired. I ordered 4 ladybug & 4 bumblebee critters. I only received ladybugs but person insisted multiple times I had to have received the bumblebees since the ladybugs were out of stock. In the end, he said he would investigate and I would either get something in the mail or get a refund. I asked if I could have a call back so I knew which it would be but was told no.
GlobalPets Response:
Unable to locate any email communications either via NewEgg or directly with us regarding this matter.
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BUNNYGAL
Ordered on 3/14/2012
Terrible Customer Service 3/28/2012 2:46:03 PM
This review is not about Newegg as they as always, were excellent to work with ! It's about the 3rd party that filled my order-GlobalPets.com.
The item I ordered was not poorly described in the description & when it arrived and I tried it, I found out that it would not work for me. It took me 3 times of contacting GlobalPets.com before I recieved a reply & while they were willing to offer me a refund, it was only on the "unopened and unused" portion of the order. Almost everything is open and/or tried (even a pair of pants) before it's determined it wont work, so that was ridiculous. I emailed them again and explained that part of the order had been opened in order for me to try it. It took 3 more days, but I did get a reply to return the opened item. Problem is, I had already used up 3 of the 10 days the RMA # was good for waiting for their reply. They give only 10 days from the time they send you the RMA until the time the product must be back in their warehouse. UNREASONABLE!
GlobalPets Response:
Our Return Policy is standard in comparison with other major online retailers. Most people buy online because they want the lowest price, with that comes some restrictions. If we were to charge Regular Retail prices for the items you purchase then we could have a more lenient return policy, but when you even look at major Retail Locations you will see they have adopted more strict return policies as well to remain competative. You are given 10 Business Days to return your merchandise, that is 2 weeks. How much more time do you need to return an item? We also indicate if you need to extend the RMA number to contact us, we can extend it.
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Bones
Ordered on 12/26/2011
i had no idea.... 1/10/2012 11:05:34 AM
That such an amazing distributor went through newegg. The shipping time is a bit much but that's because I'm in California and y'all are based in Florida. Plus the holidays did not help I'm sure, excellent service and product selection overall A++
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Dog lover 2
Ordered on 10/9/2011
dog toy 10/24/2011 5:54:07 PM
this is a great toy. But not for two bull dogs. destroyed in just 30 minutes. otherwise love the wiggly giggly noises it makes.
GlobalPets Response:
Product Reviews can be left on NewEgg for the merchandise itself. This area is for Feedback regarding how the Merchant handled your order. Thank you
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Motherof4
Ordered on 9/2/2011
Great Item! 9/18/2011 12:09:55 PM
A+ Seller! FAST shipper item just as described! Our pet loves her new toy, Thank you!! Buy with confidence!
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love my dogs
Ordered on 8/22/2011
Pet Alert Window Stickers 9/6/2011 6:01:47 PM
Product was exactly as described and shown on
website. Even though it was a very small order, it was packaged well and arrived very fast. Price was more reasonable than on other sites.
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Mr. Ed
Ordered on 7/20/2011
Pet toys 8/3/2011 1:14:51 PM
Best price, best delivery time - even coming from a long distance. Dogs love "Babble Balls". Tip - Put inside of large ball with holes so it won't roll under furniture or you will be busy chasing it too.
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