If you're nuts about games and puzzles, you'll be nuts about us!
How can we be sure? It's simple: no one can come close to our selection and service.
As The Largest Game & Puzzle Store On the Planet, we at AreYouGame.com are proud to provide a jaw-dropping selection. We carry the most popular games & puzzles—the kind everyone likes to play. We also carry some of the most difficult to find games & puzzles—the kind only a chosen few like to play.
Why do we have such a large variety of games and puzzles when others only supply a few of the most popular ones? Because games and puzzles are our passion—and our sole focus.
And we back this selection up with award-winning service. In fact, we think our service is far superior to most brick and mortar retail stores you'd find in your local mall. If you ever have a question or problem, we want to help.
Founded in 1998 by a cracker-jack team, the AreYouGamers boasts a combined 100 years of experience in the games and puzzles biz. This is our secret formula for our incredible selection and outstanding service.
"Best of the Web"
"Best Toy Shopping Site"
—Time's Real Simple Magazine
—Amazon zShop Rating
—Yahoo! Customer Rating
- Returns Policy
We want to make returns as easy as possible. If you are not happy with your purchase, you may return unused merchandise in undamaged packaging within 30 days of receiving the order. Please note that shipping and handling charges will not be reimbursed unless the return is a result of our error or the product is defective. If you refuse delivery of an order, we will deduct the return shipping charge from your refund.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.