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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

OJCommerce started with the vision of providing a winning shopping experience along with delivering exceptional value, quality, and outstanding customer service. Our management and front line customer service team has over 40 years of combined experience in serving the needs of online customers.

When you shop at OJCommerce.com, you can be confident that you are getting the highest quality products at the best value – with a strong customer service team to support your purchases. We take pride in offering and supporting all of the best in class brand name sports and recreation equipment, durable field maintenance products, physical education “must haves” and much more.

Our goal is to make it easy to do business with us. We work closely with consumers, students, athletic directors, coaches and physical education teachers to ensure the best possible online shopping experience. With this in mind, we offer an unconditional 100% satisfaction guarantee. Our guarantee means that you need to be completely satisfied with your OJCommerce.com purchase or we will replace the product or refund your purchase price. At OJCommerce.com, we are totally committed to your satisfaction.

Have questions, need advice or customer service support? No worries! Our knowledgeable customer service associates are here to here to help. We are here when you need us and are just a call or click away. We welcome you and hope that you visit often as we add great new items to our website every single day.

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47 Reviews (54% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 20
Kenny
Ordered on 11/27/2014
Overall Bad Experience 1/7/2015 7:48:23 AM
I had a bad experience with OJ Commerce. They claimed the item shipped but gave a bogus tracking number. Weeks later when I contacted them and asked them, they informed me that they would give me a tracking number once the item ships. This is wrong. They should not charge my credit card number until the item ships. When I finally asked for a refund because after a month I still didn't have the item and didn't believe I would get it in time for Christmas. I got someone from Newegg to talk to them. They claimed that the item shipped but was returned "because the label slipped off". Still no tracking number. And, how was the item returned if the label slipped off? Hmm. Getting a refund was also a huge hassle. Don't use this seller!!
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Anonymous
Ordered on 10/18/2013
Worst Online Experience....EVER 11/21/2013 5:26:29 AM
I bought a coffee table from this vendor in mid October. First, the table didn't match the description. It was supposed to be a lift top and was not. The table came badly damaged. It was also way past the estimated delivery date as the item was back ordered and I wasn't informed. Despite this, we liked the table and sent the table back for a replacement. Also damaged. I asked for an immediate refund and had to send 6 emails and make multiple calls to get someone to make the refund happen. I was sent a refund email confirmation over a week and a half ago and am still waiting for my refund. I had to contact Newegg and hopefully they can do something. What ever you do, DO NOT buy from this vendor. Just a bunch of headaches, poor customer services, and bad products that don't even match the product description.
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Shoppin4Fam
Ordered on 6/21/2013
Where's my order or refund? 7/8/2013 7:10:29 AM
They cancelled my order- TWICE and I never received a refund.
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raz
Ordered on 12/31/2012
no problems here 1/10/2013 3:09:34 PM
I have ordered my bike just before New Year and it arrived after a week. I'm very pleased with my purchase.
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Anonymous
Ordered on 12/19/2012
Disappointed 1/8/2013 9:51:19 AM
Placed my order on 12/19/2012, it is 1/8/2013 and I haven't recevied my item or valid tracking numbers for shipment!! I did receive an email 12/21/12 saying it had shipped and gave me a tracking number that was not valid. I have contacted Newegg, they referred me to OJCommerce. I emailed OJCommerce and the relpy came back from a Newegg email address?? They said it should really ship 1/7/2013, but still no tracking numbers. I emailed them this morning, but have not got a response??
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shipping hostage
Ordered on 12/19/2012
buyer's folly 12/28/2012 12:20:18 PM
Item was "processed" within 24 hours. An invalid tracking number was used for the shipping confirmation email. When contacting OJ Commerce about this issue the shipping manager was unavailable to provide information about the order and the customer service rep tried to play off the shipping confirmation email as a "glitch" on Newegg's part. After finally getting the rep to admit the order had not shipped yet there was no way for me to cancel the order besides putting in a cancellation request. The cancellation request can take up to 10 days to finally refund if my order doesn't show up later as shipped. I have made Newegg aware of the issue and am not holding my breath for an easy outcome to all of this. Don't let my mistake be your own, buyer beware.
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frustrated
Ordered on 3/12/2012
Never received product 7/27/2012 7:30:05 AM
I never received the "SUNSET HEALTHCARE .... CPAP Filters - OEM" item that I ordered. I have been on the phone multiple times with them. My first phone call they acknowledged that my order was split into to two deliveries. I told the I received the first package but not the second. All other phone calls have resulted in them telling me that the one package has been sent. They even had UPS call me to confirm that I received the package. What they don't seem to understand is that they never sent the item.
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Mike
Ordered on 5/25/2012
Great seller 6/12/2012 11:49:35 AM
Well packaged, shipped fast, love the product.
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Gootz
Ordered on 4/14/2012
NO COMMUNICATION 4/30/2012 5:28:42 PM
NO COMMUNICATIONS!!!!! NO TRACKING?!?! OVER 2 WEEKS AND STILL NO ITEM!!!! no response to emails requesting info... Only when I called them do they tell me UPS lost package....I HAD TO ASK REP TO GIVE ME TRACKING #....if i would not have called, I probably would still be waiting...believe me as well as the other bad egg reviews before you order - i wish i did prior to ordering....
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sam
Ordered on 3/19/2012
4/15/2012 7:28:47 AM
great seller!
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Moxy
Ordered on 1/8/2012
Bar Bell padding for Squats 4/6/2012 7:34:04 PM
International Bar Pad, Extra Thick - OEM

This is a weight lifting pad for doing squats & "good mornings".
It goes around the bar, to protect the shoulders & cushions the back of the neck— the extra thick one adds an extra 2-3" of height, so my grip on the bar is slightly elevated, and eases the bends my shoulders & elbows make.
For an old man, it is quite a comfort.

Rating the product?
It is a blessing~!!
The seller?
Excellently packaged, and a good choice of shipper.
Five stars (out of 5) for both~!
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Anonymous
Ordered on 3/2/2012
Poor Response 3/19/2012 9:35:11 AM
Item was on back order for several weeks so I had to cancel the order because I needed the item. I have been waiting a week to see my credit, nothing yet.
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Anonymous
Ordered on 2/28/2012
Great 3/15/2012 9:10:45 AM
Very Fast shipment. Item as advertised
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Bill
Ordered on 1/27/2012
2/12/2012 3:41:32 PM
Very pleased with my purchase, great price and fast shipping!
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Heather L.
Ordered on 1/27/2012
2/12/2012 12:14:12 PM
I ordered a barstool on 1/27/12. Newegg account shows that it has been shipped but no tracking number. I was supposed to receive it in about 5 days. I have yet to receive it. I contacted OJ Commerce and they said that it had not been shipped and it was due to be shipped on 2/9/12. hey didn't know why newegg said that it had been shipped. As of 2/12/12 I have not received my shipment nor received any updated tracking information. As far as I know it has not been shipped and I have not received any information form newegg or OJ Commerce. Customer service is poor and communication between the companies is terrible. I doubt that I will be using either of these companies again.
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liljohn33m
Ordered on 1/28/2012
2/8/2012 8:20:06 AM
orderd two items the same thing an both products were wrong when i recieved them..i will never order again from seller ive been ordering from internet for years an have never paid a restock fee 30% $150 this company wants 30% of my money for there mistake
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Anonymous
Ordered on 1/29/2012
Item Title and Overview Doesn't Match Actual Product 1/31/2012 7:28:05 PM
I ordered a dumbbell set. The item title, overview, and picture all matched to what I thought I was purchasing. Once I purchased the set, the order information listed a different model set. I saw this and went back and checked the product once again, the details tab listed the actual product the I was getting. OJ Commerce's listings are very misleading read carefully, you may not have purchased what you think you have.
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Girl.Doc
Ordered on 12/18/2011
Never Again 1/24/2012 8:54:26 PM
Unfortunately, the problem started when I ordered the wrong item. OJ Commerce lists on this site that there is a 0.00% restocking fee, but that did not seem to bother them when they kept $80 of my refund and never responded to any of my requests for help. They will never see any of my money ever again. Newegg's Marketplace guarantee does not cover these circumstances, as I have found out. You make up your own mind about buying from them...buyer beware.
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Anonymous
Ordered on 12/11/2011
Spring tight 1/2/2012 5:16:14 AM
Nice quality, not very big but spring too stiff for light weights.
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Anonymous
Ordered on 12/7/2011
Nebulizer not what I ordered! 12/16/2011 9:09:08 AM
This seller shows a picture of the nebulizer that I really wanted. AT the very last sentence they put in a disclaimer that the actual nebulizer may not be the product for sale. Then why not put a picture of the real one that is for sale! This is misleading and decitful!
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2 out of 2 people found this review helpful. Did you?
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