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- Email This Seller
Powerhobby was started in November of 2005 . We always work hard to make every customer happy by offering some of the lowest prices on the Internet and by listening to what you want or need. We continue to grow and offer more items every day, and if you don't see something on our web site, send us an email or call us and we'll try to stock it. We are located in New York. We have a Hobby shop too which is around 3000sqf, that's a big place to store hobby stuff. Please let us know if there is anything you want that we don't have on our web site by clicking on the Contact Us link at the top of the page, or if you just have a general question or comment.
- Returns Policy
Every item we sell comes with full manufacture warranty.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.