- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
Paintball Punks is a player owned company that prides ourselves in providing only the best customer service and support to our customers. Since we play the game we can provide a wealth of knowledge about paintball to our customers. We are authorized dealers for Tippmann, JT, Kingman, Crossfire, Dangerous Power, Planet Eclipse, Tiberius Arms, Airow Gun, Bob Long, Dye, Empire, Proto, Vanguard, Valken, Ninja, Guerrilla, GoG, Machine Paintball and many more. Please contact us at firstname.lastname@example.org if you have any questions or concerns.
- Returns Policy
All returns and exchanges must be received within 30 days from the time the order was placed. There are no returns on paint, special orders, or items that have been used in any way. The item to be returned must be brand new and factory sealed, and in no way used. All returns will be assessed a 15% restocking fee on the purchase price. If you want to exchange or return your item for store credit there will be no restocking fee. Shipping in no way is refundable on any order. If free shipping was used the shipping cost will be deducted before the refund or store credit is issued.
If you have a warranty issue with any of your products you will need to contact that products manufacturer. You may contact us at email@example.com if you need assistance in contacting the manufacturer.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.