- Email This Seller
Creating ideas is our business, U Ace Inc, is the designer, patent holder, and manufacturer of a wide variety of automotive accessories and other innovative products. Combining our knowhow, creativity, and manufacturing expertise with our customers needs is the key to the success of our brand 3D in the automotive market.
We are continuously developing new products to satisfy customers worldwide, our team of professional engineers and experienced labor force man the production lines and prcesses to provide an extensive range of products: 3D molded car mats, car canopies, multpurpose plates, car sunshades, sports accessories and other OEM products.
We are strongly committed to offering innovative 3D products with the highest quality at competitive prices. We welcome you to the world of 3D and look forward to creating prosperity together because creating ideas is our business.
- Returns Policy
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.