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SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
Mon-Fri 8am-5pm PST. Closed Sat/Sun
Bluedial Watches, is proud to be an authorized dealer of Citizen Watches, Casio Watches, Wenger watches and more, with over 20,000 watches in stock, Bluedial is the Internet's leader in Seiko Watches, and Citizen Watches, We sell name brand Watches like Seiko, Citizen, Casio, Swiss Army, Fossil, Diesel, ESQ, Bulova, and more, genuine and authentic watches of the highest quality. All of our Watches come brand new in the original Watch brand box with full warranty. Any watch we sell is guaranteed! Bluedial Watches offers the premier customer service through either email or telephone. Buying a watch like Seiko or Citizen is a special occasion and we treat it as such. With free sizing and free 2nd day Shipping, on all of our watches including Casio Watches, and Swiss Army, there's no wonder Bluedial Watches has outpaced the competition. Bluedial Watch Store specializes in Citizen watches (including Citizen Eco-Drive watches), Seiko watches (including Seiko Velatura and Seiko Sportura, Seiko Chronograph), Casio watches such as Pathfinder and Atomic watches, Bulova watches (including many diamond Bulova watches), Fossil watches, Diesel watches, ESQ watches, TW Steel watches, Hamilton watches, Tissot watches, and Wenger, watches. We are sure you will enjoy your shopping experience with Bluedial when you buy watches.
- Returns Policy
•Returns are accepted up to 30 days after the order date provided the watch is in brand new and unaltered condition (unworn) with all original materials and booklets intact. Watches showing any sign of wear or that have been sized (by anyone other than BlueDial) cannot be returned for refund or exchange. Sizing your watch band by a qualified watch store will not void the warranty of your watch.
•All watches are shipped with a return seal. Do not remove this seal if you think you may wish to return your watch. This seal must be present and unaltered for any returns.
•All returns are subject to a $25 processing fee. This fee will be waived on watches returned for exchange for an item of equal or greater value.
•If you suspect that your watch may be somehow defective, please notify BlueDial immediately. Do not attempt to repair the watch yourself or by anyone else.
•Watches with damage due to abuse, misuse, owners neglect to follow correct operating instructions, or water/condensation damage are not returnable.
•Defective watches (as determined by BlueDial) will be replaced with the same model.
•Picture or description inaccuracies on our web site or other advertising are not considered for returns.
•Charges for shipping, gift wrapping, rush processing, shipping insurance, and extra watch band links are not refundable.
•Once you place your order, we are unable to cancel your order and the terms of this return policy apply.
•Shipments that are refused or returned to us as undeliverable will be processed as a refund according to this return policy.
•Freight or other charges for all returns will be the responsibility of the customer.
•Exchanges, repairs, or other returns to customers will be shipped by the carrier and method of our choice which may have shipping fees.
•All returns must be approved by BlueDial and a valid RMA (return material authorization) issued prior to returning the watch. All packages received by BlueDial without a valid RMA will be refused.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.