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BlueMall is an internet super store providing customers with over 1000 products in a range of categories. Our goal is to give our customers the most for their money in an easy, safe, and convenient way. We are constantly updating our product listings to make sure we provide our customers with the latest products available in the market, and update our prices to ensure competitive rates.
We carry our own in house brand as well as purchase directly from the manufacturers to ensure quality and low cost. Our products include a variety of accessories for Cellular Phones, MP3 Player's, Computers, Laptops, Camcorder, Digital Camera and much more.
Customer Service and Returns
Your satisfaction is guaranteed! We strive to provide our customers with the highest level of services. Customers can email us at firstname.lastname@example.org and will receive a response within 24hrs (Excluding Weekends and Holidays). Our customer service representatives are also available Toll Free 1 (800) 510-9660, Monday-Friday from 9am-5pm Pacific/Standard Time.
Customer satisfaction is extremely important to us so we encourage our customers to contact us directly should there be any problems, or if unhappy about a purchase. We have 30 day money back guarantee to ensure satisfaction. The 30 days begins from day the product is shipped out. (Policy applies unless otherwise specified)
All returns require an assigned RMA#. To obtain an RMA# contact our customer service via email or phone. We'll issues you a unique RMA# good for 15 days. Merchandise must be returned within 15 days before RMA# expires to receive a refund on the merchandise. Note: Shipping and Handling charge is not refundable and customers are solely responsible for return shipping.
We reserves the right to refuse any merchandise without a valid RMA#. All returned merchandise must be in original packaging with SKU and/or UPC bar code intact, as well as all components, manuals, coupon, rebate form and registration card(s) included. Products using consumable accessories such as toner, ink cartridges, media, batteries, film, etc. must be returned with factory accessory.
All return items are subject to inspection prior to refund. Product returned incomplete or damaged will not be accepted or refunded. Restocking fees may apply for non-defective items.
- Returns Policy
30 days money back guaranteed program may or may not included:
Software, Games, & DVD's
ALL bluetooth headsets
ALL Flash memory including USB Flash Drives
Refurbished & Reconditioned Items (product sales term and condition may vary)
A RETURN MERCHANDIZE AUTHORIZATION NUMBER (RMA#)
All returns required an assigned RMA#. To obtain the RMA# you'll need to contact our customer service representative by email CS@BARGAINCELL.COM or via phone: 1-626-800-4008. We'll issues you a unique RMA# that will expire after 15 days. The merchandise must be returned within 15 days before the RMA# expire to receive a refund on the merchandise. Note Shipping and Handling charge is not refundable and on return item shipping charges are solely responsible by the customer.
Bargaincell.com reserves the right to refuse any merchandise without a valid RMA#. All returned merchandise must be in the original packaging with the SKU and/or UPC bar code intact, and all components, manuals, coupon, rebate form and registration card(s) included. Products using consumable accessories such as toner, ink cartridges, media, batteries, film, etc. must be returned with the factory accessory. Product returned incomplete, or damaged, will not be accepted.
Manufacturer Return Policy Restrictions
If you have merchandise that is malfunctioning or seems to be defective, we will do our best to help you obtain technical support from the manufacturer or make arrangements to repair the product. In many cases, the manufacturer can diagnose and resolve concerns over the phone. For fast resolving your product issues, please contact manufacturer directly.
Refurbished & Reconditioned Items
Normally, reconditioned / refurbished products carry the same 30 days money back guaranteed at Bargaincell.com, unless otherwise noted. These products may been previously sold and returned, reconditioned by an Authorized Service Dealer / Manufacturer and repackaged for selling purposes. Bargaincell.com cannot guarantee that these products come with all the original accessories and software.
Credit will be issued after our warehouse receives, inspects, and processes your return; however, your credit card company determines when the issued credit will be reflected in your statement.
In order to receive a replacement for returned merchandise at same time, you must place a new order. Bargaincell.com must receive payment for all merchandise prior to shipping any replacements. We will ship your replacement in the same manner as your original order. A temporary duplicate charge will be placed on your credit card until the returned merchandise has been received and processed by our warehouse.
Restocking Fee may apply
Unless defective, a 15% restocking fee will be charged for all returned opened GPS/Navigation units, cellular phones, projectors, cameras, camcorders, notebooks, netbooks, tablet , home and garden, Toys and desktops.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.