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Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

Monday – Friday 10am-9pm EST / Saturday 10am-6pm EST / Sunday 12pm-5pm

Suitcase has been on the web since 1996 —
One of the first in our industry. Today we offer secure shopping through Verisign & Paypal, the most popular secure transaction servers. We accept every major credit card, and we ship with major carriers like UPS, FedEx and others. You may contact us via email for answers or quotes, but please don't ever email your credit card information, email is insecure and could be intercepted during transmission.

We have helpful representatives available by phone or email, so you're sure to select the best product for your needs and within your budget. Let us serve you, and let us know what we could do better.

Visit us in-store Monday through Friday 10 am to 9 pm e.t., Saturday 10 am to 6 pm and Sunday noon to 5 pm.

Our Return Policy is simple. If you are not satisfied with your purchase from suitcase.com, simply send it back within 30 days of receipt, in original unused condition and in its original packaging. We will gladly provide a full refund of the purchase price.

Our extended holiday return policy gives you until January 10th, to return any purchase made from November 1st through Christmas. Please note, we cannot accept returns on any stamped, engraved or altered merchandise. NOTE: Express and optional shipping charges will not be refunded.

Ship returns to:
Bretts Luggage and Gifts
435 Boston Post Road
Sudbury, MA 01776.

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13 Reviews (69% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
3 egg
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Reviews 1-5 of 5
Anonymous
Ordered on 2/27/2014
Lovely experience 4/3/2014 8:09:13 PM
I had some trouble with shipping from them, but it wasn't their fault.
When I spoke with them about it, they seemed a little rude; however, I they were quick to resolve the issue and I have my backpack now. Great Job Brett's Luggage from Suitcase.com!
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Anonymous
Ordered on 8/2/2013
rude 8/22/2013 8:03:49 AM
extremely rude customer service i will never do business with them again. Their message to me follows:

We have already had conversation with you and you said you were going to send back. If you want to communicate with us via phone feel free to call...this shouldn't be this confusing as emails have been going back and forth for 10 days now.
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trurogirl
Ordered on 2/2/2013
Fantastic item, lightning-fast shipping! 2/5/2013 12:55:59 PM
I ordered my Victorinox Digital Day Pack on Sunday, 2/3: it was delivered in perfect condition at noon today, Tuesday, 2/5!!

Highly recommend, very pleased!
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Zack G.
Ordered on 4/23/2012
Awesome 5/7/2012 11:20:39 AM
Had to call them to do an exchange. They were very helpful and easy to deal with.
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Anonymous
Ordered on 12/12/2011
Completely dissatisfied 12/20/2011 4:35:17 PM
I ordered 4 packmate compression bags. I received 1 bag, with no packing slip or invoice. Therefore, I have no idea what to expect or how to deal with the problem. Can I rely on Newegg to make this right?
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