Skip to: | |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Cell Lounge Inc.
"High service, Low prices”

Cell Lounge was incorporated in the state of New York and is conveniently located in Brooklyn, New York. Merchandise is neatly displayed for an easy and pleasurable shopping experience. Our courteous staff is eager to assist you in the Cell-phone, electronics, accessories and related fields. You can always visit our web-site www.CellLounge.com where updates are conducted on regular basis with new additions constantly. Pictures, specs, and pricing are posted for buyer's conveniences.

Is a consumer oriented organization which explains the motto of:

"High service, Low prices”

We have successfully obtained the aforementioned motto by being educated in the extensive product lines, accommodating customer interests, competitive pricing, and a hi-tech post-sale service department. With pursuing it all in real terms, it is understood why Cell Lounge is a major vendor for consumers, corporations and cell phone distributors.

Priced to compete, discounts available are passed to customers for that extra savings. Providing the lowest possible prices has made Cell Lounge as one of the most highly recognized deep discounters in this direct channel. At "Cell Lounge" you always save.

  • Feedback
  • Returns Policy
392 Reviews (62% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 204
FU
Ordered on 10/27/2015
SCAM SCAM SCAM 12/13/2015 7:05:05 PM
I bought something from them and never received it. No tracking info either. I contacted the seller and never got a response. I wish I had read the reviews before purchasing from them. If I had, I would have realized the staggering amount of people who never received their item.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Anonymous
Ordered on 3/15/2015
FiiO E17 Alpen Portable Headphone Amplifier & DAC 4/6/2015 6:17:11 AM
I ordered the FiiO E17 Alpen Portable Headphone Amplifier & DAC but what I received was a FiiO E17K Alpen 2. I requested a RMA from Cell Lounge about ten days ago and I'm still waiting for a response.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Unhappy Mcluvn
Ordered on 3/3/2015
AVOID!!!!!!!! 3/16/2015 6:53:02 PM
Avoid this seller at all costs. Never shipped item and doesn't respond to emails or calls.
They are total scammers.
Not sure why Newegg still allows then on here.
Should be zero eggs but it won't let me do it.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Julio
Ordered on 12/16/2014
They were right...do not buy from seller 12/21/2014 10:55:47 AM
Horrible seller, does not reply, not responsive. I asked a question and got a generic apologetic reply which had nothing to do with my question, in other words they ignored my question. I told them not to ship at least 3 days before they shipped it. Very bad business, no one should ever buy from this seller. Newegg should remove this seller from their site. This is as bad as it gets when it comes down to customer service. DO NOT RECOMMEND at any cost.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
JC
Ordered on 6/17/2014
Incorrect quantity; never corrected 7/9/2014 7:44:39 AM
I ordered one dozen pens (Sanford 1802226 Sharpie Pen Stylo Fine 12-Pkg) and was charged for 12 pens. I received 1 pen and went back and forth trying to get it corrected and never did. So I paid $32.12 for 1 pen.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Dave
Ordered on 2/6/2014
Never Received Item 2/25/2014 11:48:22 AM
My experience seems to echo those of others who placed an order with Cell Lounge. A few days after placing my order they sent me a DHL tracking number. After a week went by the tracking number still showed invalid. I contacted Cell Lounge who said DHL probably lost it. I contacted DHL who said it was an invalid tracking number. I contacted Cell Lounge again who said they'd refund my money, but after another week and countless unanswered e-mails, I never received the package or a refund. I finally contacted NewEgg and they immediately refunded my money even though the purchase wasn't directly from them. It speaks volumes of NewEgg's customer service and I really appreciate their help. I'll definitely continue to buy from NewEgg, but will be more wary of marketplace sellers.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
jerm1027
Ordered on 1/9/2014
I'm pretty sure I got scammed... 1/21/2014 7:05:43 PM
I was skeptical from ordering from a marketplace seller, and should have done some more research. I figured their rating was good, so I would get my product in a timely order. Boy, was I mistaken, and my skepticism was well placed.
I ordered a Fiios E10 DAC, and they "shipped" it. They never provided a valid tracking number, and my order hasn't arrived yet (it's been 12 days). I e-mailed them and they have not replied to my email (outside of automated response), I called them and their automated message doesn't state their office hours (I work 6 days week, so knowing office hours is crucial). The order from Newegg, from the same shopping cart and checkout as my order from Cell Lounge, arrived 4 days after checkout (over weekend).
If I had bothered digging into the reveiws, I would have seen that this is not a company worthy of business recently. And given the rather terrible Market Place Gaurantee from Newegg, it's going to be another month before I get my refund. Oh boy.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Anonymous
Ordered on 12/14/2013
Never reply my email 12/18/2013 4:20:46 PM
I asked them about shipping of my product, but they never answer me, just using an automatic system.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Amex fan
Ordered on 11/30/2013
Cell Lounge (seller) 12/4/2013 3:47:22 PM
Item has not shipped. They claim it's USPS, then Fedex, then DHL Global (international?). Talk about crooks! Item still hasn't shipped. Thanks to Amex, already opened a dispute! AVOID!
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
AutumninVT
Ordered on 10/30/2013
Great experience here 11/5/2013 5:45:22 AM
After reading all the negative reviews I was admittedly skeptical. That being said, my item was shipped super quick (got it in 3 business days) and arrived exactly as described. Couldn't be happier.
  • Not answered
  • Not answered
  • Not answered
0 out of 1 people found this review helpful. Did you?
Garthamatic
Ordered on 10/8/2013
Lackluster 10/18/2013 9:23:30 AM
Ordered a replacement cell battery. Waited two weeks with no delivery and invalid tracking info. Contacted seller and they indicated order was returned by shipper as damaged and they were back ordered for the battery. Apparently they refunded my order without contacting me. Good that I didn't get stiffed on the order, but their communication and way they handled the issue left a lot to be desired. Wouldn't do business with them again.
  • Not answered
  • Not answered
  • Not answered
1 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 9/22/2013
Terrible experience! 10/8/2013 6:13:28 PM
Ordered on a Sunday night (September 22)and payed for overnight shipping. Tuesday came around and I decided to track it via fedex tracking. After puching in the tracking number assigned to my package it has no information on it even being shipped! Called newegg and was given Cell Lounge's number. I proceeded to call and guess what, didn't get an answer! I finally received my package the following Wednesday (October 2). Only took them 10 days, maybe I shouldn't be so hard on them.
  • Not answered
  • Not answered
  • Not answered
1 out of 1 people found this review helpful. Did you?
lddiaz
Ordered on 7/11/2013
Subpar service 9/20/2013 5:20:56 AM
Item arrived broken. Took more than 4 weeks to receive a replacement.
  • Not answered
  • Not answered
  • Not answered
1 out of 1 people found this review helpful. Did you?
Jay
Ordered on 9/2/2013
FRAUDULANT SELLER 9/10/2013 7:05:33 PM
Sold me a known defective item and REFUSED to take it back. Expected me to pay to ship a DOA item back to them at substantial costs! AVOID them like the plague, to may other honest retailers to deal with this HORRIBLE SERVICE!
  • Not answered
  • Not answered
  • Not answered
2 out of 2 people found this review helpful. Did you?
frustrated
Ordered on 7/8/2013
No Response for RMA-update 7/23/2013 7:21:09 AM
a week later they asked me if i wanted to exchange it or get a refund. i said exchange. that was a week ago. if you order from Cell Lounge you better pray you don't need to communicate with them.
  • Not answered
  • Not answered
  • Not answered
2 out of 2 people found this review helpful. Did you?
frustrated
Ordered on 7/8/2013
No Response for RMA 7/16/2013 1:21:28 PM
the left speaker was dead on arrival. I requested an RMA from Cell Lounge a week ago and no response. now what am i supposed to do
  • Not answered
  • Not answered
  • Not answered
3 out of 3 people found this review helpful. Did you?
Anonymous
Ordered on 6/28/2013
7/16/2013 3:56:47 AM
it would serve your customers greatly if you would indicate the location of an outside vendor. I paid for "expedited shipping' only to find out AFTER placing my order that the vendor was only 75 miles from my home. NewEgg has lost me as a customer based on this little episode...
  • Not answered
  • Not answered
  • Not answered
2 out of 3 people found this review helpful. Did you?
TJ Close
Ordered on 6/26/2013
Positive Experience 7/11/2013 9:33:38 AM
This was a simple order, an exact replacement battery from Samsung. An exact replacement was received quickly, and it charged. This was a perfectly positive experience. This positive experience is quite a contrast with a different seller who advertised an exact replacement but sent something else, dead and not chargeable, and no refund after I returned it following all instructions.
  • Not answered
  • Not answered
  • Not answered
0 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 6/10/2013
6/25/2013 8:29:00 AM
Item was not the proper battery for my phone. Ad showed model# but product recd was incorrect. Still have not recd credit. Returned item 6/14 RMA 9056.
Now Ill get stuck with a restocking fee and still need a new battery
  • Not answered
  • Not answered
  • Not answered
2 out of 3 people found this review helpful. Did you?
Anonymous
Ordered on 6/4/2013
Placed Order, seller lost shipment 6/21/2013 5:30:00 AM
Seller stated order shipped, but tracking number provided shows now tracking.. package lost, waiting for my credit memo.
  • Not answered
  • Not answered
  • Not answered
2 out of 2 people found this review helpful. Did you?
Page of 11
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.