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Cell Lounge Inc.
"High service, Low prices”
Cell Lounge was incorporated in the state of New York and is conveniently located in Brooklyn, New York. Merchandise is neatly displayed for an easy and pleasurable shopping experience. Our courteous staff is eager to assist you in the Cell-phone, electronics, accessories and related fields. You can always visit our web-site www.CellLounge.com where updates are conducted on regular basis with new additions constantly. Pictures, specs, and pricing are posted for buyer's conveniences.
Is a consumer oriented organization which explains the motto of:
"High service, Low prices”
We have successfully obtained the aforementioned motto by being educated in the extensive product lines, accommodating customer interests, competitive pricing, and a hi-tech post-sale service department. With pursuing it all in real terms, it is understood why Cell Lounge is a major vendor for consumers, corporations and cell phone distributors.
Priced to compete, discounts available are passed to customers for that extra savings. Providing the lowest possible prices has made Cell Lounge as one of the most highly recognized deep discounters in this direct channel. At "Cell Lounge" you always save.
- Returns Policy
Cell-lounge.com is committed to your satisfaction. We offer a 30-day Money Back Guarantee.
At Cell-lounge.com we proudly stand behind our products and by our customers with a 30-day Return policy in the rare occasion that you receive a defective or nonfunctioning phone.
If you would like a refund instead of an exchange, simply let us know on and you will be fully refunded the purchase price including shipping costs paid for that item within 30 days from receipt of merchandise.
We may only issue refunds to the original method of payment, no exceptions.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.