- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
We truly appreciate you shopping with The Tool Nut! We value your business. If this is your first purchase, we look forward to establishing a long lasting relationship as your one stop source for tools, equipment and accessories. Our service is our secret weapon If you've shopped with us before, then we'd just like to say thank you once again for your patronage.
Keep an eye on the web for new Tool Nut ventures and don't ever hesitate to email or call us...we're here 7 days a week! Before, during and after the sale, we're here to answer any and all questions. Our family business will treat your business like family, we promise!
Visit us 7 Days a Week:
247 Mahopac Avenue • Yorktown Heights, NY 10598
- Returns Policy
If you are not satisfied with your purchase please contact us within 30 days from date of purchase @ 1-877-TOOLNUT. Prior authorization is required for any returned merchandise. All returned product must be accompanied with paperwork, customer contact information and the RMA / RGA number provided by The Tool Nut. There is a 15% restocking fee for items opened, used or past 30 days of purchase that are deemed returnable and authorized for return by Management. If merchandise was damaged during shipping, please save the original packaging and immediately notify our Customer Service Department at 877-TOOLNUT. All returned items must include all original parts, be in their original packaging, and in the condition in which they were received. A copy of your packing slip, RGA / RMA # must be in-closed. Ship your return to: Tool Nut – Att: Returns Dept – 247 Mahopac Avenue – Yorktown Heights, NY 10598
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.