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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

We offer Airsoft Guns, RC Toys and many other products, please check our store often as we add new products daily. Please email us with any questions and concerns you may have and we will respond within 24 hours.

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103 Reviews (45% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 65
brian m.
Ordered on 12/22/2015
DO NOT BUY FROM THIS SELLER 12/27/2015 1:02:46 PM
IM PREMIER 11 YEARS NEWEGG BUYER AND HAD NEVER HAD THIS PROBLEM THE SELLER HERE WONT TAKE THE PRODUCT TO UPS ITS BEEN 7 DAYS NOWS UPS HAS IT IN THE SYSTEM SO ITS NOT UPS'S FAULT NOR NEWEGGS THEY JUST DONT CARE ABOUT THE CONSUMER I WILL LEFT NEWEGG TO TAKE THEM OFF THERE SITE ASAP BUT I SAW NEG REVIEWS ANS STILL GAVE THE COMPANY A CHANCE THEY WONT SEE ME RETURN IT IF IT EVER COMES BECUASE THATS GIVES THEM 15% FREE IF ITS BROKEN IDC ILL TRY IN FI X ITS OR DONATE TO A HOMELESS CHILD OR ETC BUT REALLY THIS COMPANY IS THE FIRST BAD REVIEW I MADE EVER USING NEWEGG OUT OF HUNDREDS OF RODUCTS IVE BOUGHT FROM IT SO REALLY DONT TRY THEM GL AND HAVE A GOOD DAYS PEEPS
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Anonymous
Ordered on 1/21/2015
F F F F F F.... 2/13/2015 1:26:28 PM
Took payment but never received item
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Heidi
Ordered on 12/14/2014
Never got it!!! 1/9/2015 9:42:49 AM
I ordered a RC car and paid the $69.99 and got a confirmation e-mail with a tracking number and everything... I checked the tracking number and it was valid so I waited to get it in time for Christmas but as the holiday approached it had not come. I checked the tracking and it said it had been canceled by the shipper. I then double checked my credit card charges and it was charged and cleared. I tried to call but got no answer only a recording so I had to report it as fraud on my credit card company to get my money back!
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Anonymous
Ordered on 12/13/2014
Scammed 1/7/2015 3:17:50 PM
I did not receive my shipment from Toyplanet360. I have waited one month and have attempted to contact them but no response. I tried retrieving the shipping info from UPS but it was voided. I feel I have been cheated out of 90 dollars.
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tkp
Ordered on 12/15/2014
Worst Experience Ever! 1/7/2015 3:16:41 PM
The item I ordered was for my son as a Christmas gift. So I was angry that my son never got it. The item was never shipped. I requested a cancellation and received no replies from the seller. Went through a ton of trouble to get my money back. I will never shop here again.
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Coast Ranger
Ordered on 12/11/2014
Never Arrived 12/28/2014 6:32:33 AM
Placed an order on 12/11 to use for Christmas gifts. The items had not been delivered as of 12/27. I guess you lose out sometimes. I'll know now not to order from this vendor again.
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Jack
Ordered on 12/4/2014
NEVER BUY FROM SELLER 12/26/2014 4:09:38 PM
This seller doesn't even deserve one star, do not ever buy from this seller. I ordered a Christmas gift rom them in late November, one of my first christmas gifts purchased, and I received tracking information not long after I placed the order however when I went to track the item the shipment said it had been voided. I did not receive any sort of notification regardinng canceling my purchase therefore this seller had my money and just wasn't sending out my purchase. I contacted customer service who was very helpful and contacted the seller ccing me on all correspondance however they seller never responded to customer service. I had to contact them again and again, time going by that I needed to replace this gift. Eventually NewEgg customer service refunded me the money indepentantly of the seller thankfully NewEgg is loyal to their customers but I will be absolutely sure I never order anything from ToyPlanet360 ever again and no one else should either.
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DissatisfiedCustomer
Ordered on 12/14/2014
Zero Stars 12/23/2014 1:43:47 PM
Ordered (Kids Electric Piano Keyboard Karaoke Music Toy Children In BLUE)on the 14th of Dec.for my nephew, as a Christmas gift. Arrived late evening on the 23 and was PINK! not Blue. Was forced to go out and buy a proper gift for a young boy, thanks to their failure to deliver the correct item as selected and in a timely manner.
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Anonymous
Ordered on 10/6/2014
Order was immediately cancelled and not all of my money was refunded 10/27/2014 3:44:16 PM
0 Stars. After ordering an item for $21.45, I received an email stating that my refund had been processed. I didn't ask for a refund and assumed that the item may have been out of stock or something. Fine. However, only $19.95 was refunded. I realize that $1.50 isn't a large amount of money. After realizing this was a secondary vendor to Newegg and reading several terrible reviews, I began to suspect something deceptive may be happening with the vendor. Newegg ended up taking care of the remaining balance for the refund.
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helldesk
Ordered on 7/11/2014
Not their fault 8/1/2014 4:43:45 PM
Packed and shipped just fine. It arrived intact but wouldn't run. Peeked past the body work and it had a loose wire. Opened it up and the power cable for both motors wasn't hooked up. Runs fine now.
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Not Happy
Ordered on 3/24/2013
Junk 5/8/2013 5:00:30 PM
RMA'd first unit that failed the first day and was sent another that was DOA. Not worth the time, money, and hassle to deal with another RMA again. Selling junk that just doesn't work or won't last is not going to win me over as a customer. Advise you stay away from what this peddler is dishing off on Newegg.
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bsfwny
Ordered on 3/24/2013
No so good 4/9/2013 6:20:11 AM
Item arrived by US mail with postage due, when sale was offered with free shipping. I purchased 2 airsoft guns and now one won't fire after only about 50 rounds of use. No paperwork with shipment with warranty, RMA, or customer service contact information.
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vakendot
Ordered on 1/27/2013
Poor service 3/1/2013 3:20:27 PM
Item was DOA and did not work when received. USPS provided confirmation the returned item was received. After sixteen days and multiple phone calls and emails I have received neither credit nor valid status update from the vendor or Newegg.
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Anonymous
Ordered on 1/27/2013
ToyPlanet360 Terrible Customer Service 2/22/2013 2:40:55 PM
My experience with ToyPlanet360 was lousy, to say the least. They do not respond to direct emails from their customers until pressured by other parties involved. After getting the run around from both Newegg & ToyPlanet360 and being responsible for the shipping payment to send an item that was not what was advertised, missing parts & in a non-working condition, I requested a full refund. Instead, ToyPlanet360 sent me a replacement, which I did not want.
If you are planning to purchase anything from the above mentioned Marketplace seller, be prepared to deal with a recorded message and your complaint not being handled by a customer representative.
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Anonymous
Ordered on 1/27/2013
Poor at Best 2/17/2013 5:30:25 AM
Received the item in a previously opened box with both Safety/Operating Instructions manual and Safety Cap missing. After numerous email/phone contacts the Safety Instructions were received (weeks later) , however, still waiting for the Safety Cap so we can safely use the pistol. Worst ever experience dealing with Newegg.
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Anonymous
Ordered on 12/29/2012
Bad 2/10/2013 9:43:40 PM
Dont buy from them, product doesnt work.
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Vet 1971
Ordered on 1/5/2013
airsoft ma16 A1 1/20/2013 11:01:38 AM
I wish there was a better part brake down on the Walker Bull Dog i bought barrel came a part with this little round rubber washer that i don't no were it go's now the Bull Dog will not shoot the 6mm plastic bullets also i have no trim on the left side and the tank drifts to the right it ahs from day one, i need to set the servo to the cent and start over but i don't no how to take it apart. Can you send me a part brake down so i can fix it? And a part list so i can buy any part i need for the Tank
Thank You Tom
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Anonymous
Ordered on 12/8/2012
1/15/2013 2:30:52 PM
Very poor customer service, and poor quality products. Ordered remote control crane for our son. CHEAP product. All plastic parts. Way overpriced. Broke within 3 weeks, despite only using product as intended, and literature stating crane is "Built for moving heavy cargo."
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ANGRY
Ordered on 11/28/2012
NOT WORTH IT 12/28/2012 12:22:12 PM
ITEM CAME BROKEN AND NOT WORKING NEWEGG WILL NOT STAND BY IT .TO TOP IT OFF I HAD TO PAY THE RETURN SHIPPING ON A BROKEN ITEM .NEVER AGAIN,NOBODY SEEMS TO CARE IF THEY HAVE RETURN CUSTOMERS,
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Anonymous
Ordered on 12/11/2012
Shipped wrong item 12/20/2012 9:42:12 AM
Sent an item that was not the item pictured. Now I have to deal with returning the item. Not happy.
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