- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
99Perfume offers over 6,000 brand name and discontinued fragrances for discounted prices. 99Perfume is the largest discontinued fragrance retailer online with the best service of its kind. We take pride in giving excellent customer service and guaranteed satisfaction to all customers. All our fragrances are 100% originals and we do not sell any imitations.
For questions regarding products, order delivery, or returns, please contact EPI Enterprises, LLC:
Phone: 1(800) 980-0072
For questions about a charge that's been made to your credit card, please contact Newegg.com.
For questions about how to place an order, please visit Newegg.com's Help department.
- Returns Policy
Accept returns of any unused and unopened items (excluding fashion accessories, skin care and makeup products) for exchange or refund of the purchase price. You may be charged a 15% restocking fee at the discretion of management. You must obtain a Return Merchandise Authorization (RMA) number before returning any items. No returns will be accepted without an RMA number.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.