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- Email This Seller
Monday – Friday (10:00 AM – 7:00 PM CST) / Saturday (9:00 AM – 6:00 PM CST)
Playground Music has been in business since 1961. We sell guitars, amplifiers, drums, keyboards and pianos, audio and sound gear and all types of musical accessories. Our mission is to provide quality musical instruments and accessories with top notch service to musicians of all levels. We have product experts on staff to advise you and dedicated account reps to insure that your purchase is handles in a professional and timely manner. You can reach us toll free by phone: 888 720 6874 ext. 1
We are authorized dealers of hundreds of manufacturer's products including: Taylor Guitars, Yamaha, Ibanez, and Fender Guitars, Basses and Amps; Casio, Tama, Ludwig, and Pearl drums; We also carry all types of band instruments from the major quality brands.
For complete company information and history please visit http://www.PlaygroundMusicCenter.com
You can contact our corporate offices at:
Our main warehouse and showroom is located at:
429 Mary Esther Cut Off NW
Fort Walton Beach, FL 32548
Our Panama City, FL Store is located at:
27 Harrison Ave
Panama City, FL 32401
Our Tallahassee, FL Store is located at:
1379 Timberlane Rd.
Tallahassee, FL 32312
- Returns Policy
We Provide a 100% Customer Satisfaction Guarantee! If your not happy with your item and you are within 30 days of purchase, you can return your item at your expense for a full refund. If the item shows wear and tear or is missing any accessory items the return may be subject to a restocking fee of 15%.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.