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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Monday - Friday, 7:00 am - 5:00 pm PST

When it comes to residential and commercial heating and cooling products, our standard for quality has always remained the same: efficient, dependable, and worry-free comfort. Air and Water aims to provide comfortable environments for our customers - regardless of the climate. We also carry a vast selection of home appliances such as portable ice makers, humidifiers, dehumidifiers, vacuum cleaners, air purifiers, and even wine chillers. At Air & Water, we are committed to delivering exceptional products and services that meet the diverse needs of our customers.

Our store inventory consists of residential and commercial heating, cooling, and purification products as well as home and kitchen appliances. Whether you're looking for a portable air conditioner for your apartment, a countertop ice maker for your kitchen, or several utility heaters for your workshop, Air & Water has you covered. Moreover, if for some reason you can't find what you're looking for on our site, give us a call or send us an e-mail and we may be able to locate it for you.

Satisfaction Guaranteed - We take customer satisfaction seriously. If you're not completely satisfied with a purchase from us, simply return the merchandise within 30 days of delivery to receive a refund or for an exchange (please see our returns section for more information on our return policy). Every product sold in our store also comes with a full manufacturer's warranty.

Superior Customer Service - Maintaining great customer service is the lifeblood of Air and Water, Inc. If you have a question or concern, our knowledgeable and professional customer service specialists are available via chat, e-mail, or phone to ensure the ultimate experience in customer relations.

Hassle-Free Returns - Merchandise may be returned or exchanged within 30 days of ordering. The return/exchange process is simple: request an RMA number so that we can process the return, make sure that the return item is in new condition, and send the product in question back to us. Free Ground Shipping On Most Products under 80lbs. No Restocking Fees On Most Items. A 15% Restocking Fee Is Charged For All Items Over 80 Lbs.

Quick Shipping - To ensure faster delivery times and lower shipping charges, we ship the majority of our orders via FedEx. Shipping is calculated during the online order process so you'll know how much the total cost will be before you input your credit card information.

Free Ground Shipping on Thousands of Products - To make it easier for our customers to enjoy some of our best products, we offer free ground shipping on many of our products.

Huge Product Selection - Most items are shipped from our headquarters in Southern California and processed the same day to ensure expedited shipping and handling time.

Personalized Service - Our product information guides are great resources geared to our customers to help them make the most out of their buying experience. In addition, the product specialists at Air & Water are fully trained and knowledgeable of their product specialties.

Authorized Dealer - Air & Water is a trusted distribution partner with all of the manufacturers we do business with. We only carry genuine brand-name products complete with manufacturer's warranties.

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45 Reviews (85% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
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Reviews 1-13 of 13
Anonymous
Ordered on 9/11/2016
Very poor customer service 10/11/2016 7:07:49 AM
I received an item with mold and water on the inside, after cleaning the item and following instructions carefully, the ice maker produced no ice. When I requested a refund or instructions on how to return I.e. RMA...etc I did not receive a response. Do not buy from this seller!
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Tina W.
Ordered on 5/3/2016
Terrible service, I have yet to be contacted so I can return this item. 5/12/2016 10:39:07 AM
I ordered an incorrect item. I emailed the seller the day the item arrived after realizing my mistake, requesting an RMA so I could return it. I didn't hear back from them after a few days so I messaged them again, and again no response, so I contacted New Egg (twice now) and they haven't gotten a response. I'm furious because I need to get refunded this money so I can order the correct item. ARGH!!!
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Anonymous
Ordered on 10/12/2015
Amazing turn around 10/22/2015 11:20:37 AM
My Luma Ice maker died, i requested an RMA from newegg with in half hour i received a RMA from the Seller.
so i began to pack the Ice Maker the next morning,FedEx shows up with my Replacement Machine. WOW that was fast.
good choice of Seller NEWEGG,, GREAT JOB.
SERVICE LIKE THAT, IS WHAT IS MAKES A COMPANY SHINE..
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amneris2001
Ordered on 7/7/2015
Don't buy this product. Not working and the customer service is bad. 7/20/2015 10:53:37 AM
I bought this air cooling system. First, it did not work, even when I put cold water in it (or even ice). I ran it for 6 hours and the temperature did not change.
When I want to return this system, the customer service ignored me and never responded. What a pain dealing with this company.
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Nik
Ordered on 6/23/2015
7/6/2015 3:31:34 PM
sells used and broken items.
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Anonymous
Ordered on 1/2/2013
broken unit 1/15/2013 6:58:13 AM
no response to return request for defective unit.
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Anonymous
Ordered on 10/2/2012
Exclusivity? 10/18/2012 8:21:23 AM
The seller did fine and the product seems to be ok; however one odd thing I noticed when shopping around for the "NewAir AH-400 Portable Space Heater" is the only way to get it from both "A Very Large Online Store Whose Name Is Similar To A South American River" and NewEgg was through Air & Water Inc. Not a bad thing, but just surprised to see a heater with only a sole source.
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Steve
Ordered on 6/3/2012
Question shipping 6/19/2012 8:37:04 PM
This review exists on the product page, so you can combine/delete any repeated comments.

The unit came with a dent on top. It was hard to tell whether it was caused by shipping or left the factory like that. Either way, we didn't feel like dealing with the return and delay hassle. The dent wasn't huge. We're dissapointed, but we understand these things happen.

In addition, there was absolutely no markings on the shipping box that tell the shipper to keep the unit upright. This really seems like a basic for shipping compressor equipment. We let the unit sit for a couple of days before turning on just in case, and the unit is working fine.
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xbertlab702
Ordered on 5/30/2012
Very Satified with Service 6/15/2012 12:30:08 PM
Delivery of the item came two days before the schedule and I was able to impress my visitors. In Las Vegas, where the temp has been in the hi 90's, the oscillating fan is a gift from heaven. The fan works as expected. Again, thanks for the early delivery.
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Anonymous
Ordered on 5/24/2012
NewAir AI-120S Portable Ice Maker and Dispenser 6/11/2012 10:22:32 AM
Nice looking unit. Makes good amount of ice for our use.
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JLuna1313
Ordered on 1/4/2012
Smooth Transaction + Fast Delivery 1/19/2012 5:53:23 PM
Smooth Transaction and Fast Delivery. Recommend !
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PK
Ordered on 1/3/2012
Item As Promised Slow to ship 1/19/2012 5:28:42 AM
The item I ordered eventually arrived and worked well, but it took the merchant several days to ship, which in this day and age is not acceptable. Only order from is vendor if you don't care how long it takes.
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Chrome Dome
Ordered on 12/22/2011
Forgot packaging 1/6/2012 3:53:02 PM
The package was shipped in the paper box that would be on a store shelf, no shipping container whatsoever. Amazingly it arrived in good condition.
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