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Feature Products

Koldfront 6 Place Setting Countertop Dishwasher - Black
  • $365.00
  • $249.00 
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Koldfront 6 Place Setting Countertop Dishwasher - Black

EdgeStar BWC120SS 103-Can 5-Bottle Stainless Steel Beverage Cooler
  • $390.00
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EdgeStar BWC120SS 103-Can 5-Bottle Stainless Steel Beverage Cooler

Koldfront 6 Place Setting Countertop Dishwasher (White)
  • $365.00
  • $229.00 
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Koldfront 6 Place Setting Countertop Dishwasher (White)

EdgeStar 21-Bottle Dual Zone Wine Cooler
  • $399.00
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EdgeStar 21-Bottle Dual Zone Wine Cooler

The Living Direct Family
Living Direct, Inc. began in 1999 as Richlund Ventures in Austin, TX. Since then, we have grown into a multi-million dollar, top 500 e-retailer corporate brand, while still maintaining a fun work environment for our employees and stellar service for our customers.
What We Do
Living Direct has been a leader in online retail for over 10 years. We strive to provide the best customer experience and high quality products to satisfy modern living needs. We want to help select the products that fit your requirements, make sure that you enjoy your products for as long as you have them and assist you with future purchases.
Our employees enjoy working for Living Direct, because we offer an environment where everyone is encouraged to put forward their ideas and opinions. We do our best to foster team work between departments and make sure everyone is acknowledged for their contributions to the Living Direct team.
So Why Appliances?
In the words of our founder and CEO, Rick Lundbom, appliances picked him, not the other way around.
Rick grew up around appliances. Both his dad and grandfather sold appliances for boats and RVs, and Rick saw the potential for more people to be interested in these smaller, specialized products. He likes the idea that these products solve a problem. Compact appliances might not always be the first choice, but they are the necessary choice for many people who live in small spaces but require the amenities of a large space.
Following this interest in problem-solving appliances, Rick launched CompactAppliance.com and the company has continued to expand its selection to other niche appliances geared toward special interests.
We Test & Use What We Sell
At Living Direct, we thoroughly test, evaluate and often times use a variety of the products that we sell. This is to ensure they exceed your expectations on not only the price, but the durability. And we all take part in product testing. Sometimes our tests are scientific, while other times our tests are more practical in nature. Many times, simply asking our employees to use the products around their homes or at the office is best.
Living Direct continuously searches for unique, high-quality, durable products that make your life a little easier, in more ways than one.

  • Feedback
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On-Time
Delivery
100.00%
Product
Accuracy
100.00%
Customer Service
Statisfactory
100.00%
108 Reviews (83% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 26
Willie W.
Ordered on 4/10/2017
Everything is as described. 4/26/2017 5:54:02 AM
Would highly recommend
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TIM V.
Ordered on 6/4/2016
No complaints 7/30/2016 2:15:50 PM
Item was as advertised
Shipped on time
No damage to rather large box (combination cardboard box and cardboard sides taped inside for protection)
Item works flawlessly
User manual was surprisingly understandable and had detailed images
Would buy again from this company
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Anonymous
Ordered on 12/15/2015
IT 1/14/2016 9:10:16 AM
Got a bad unit and had to send the first one back. This was over the holidays so I expected delays but I feel it should have been done quicker than it was. I got the first bad one within a day an a half of placing my order. If you can get a damaged unit delivered that fast replacing it should be just as fast. That being said it has been replaced and I am happy with the new unit. Corresponding with Living Direct by email was pretty much useless. I was able to get them on the phone by my self after having Newegg do it twice for me. And last after they did send the replacement I didn't receive an email with a tracking number or anything saying it was being delivered. So basically this company takes your order very quickly but hopefully you get what you want or need in my case the first time. It's far too much work for the buyer if you don't! And I hate having to work for free on top of the headache.
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Alexander C.
Ordered on 11/20/2015
Won't buy from again 1/4/2016 1:40:09 PM
After cancelling the order on the same day and they sent it to me anyways... So I got in contact with customer service and received a return slip, returned it and still have yet to receive my money back. It's been almost 2 months now and I can't get any kind of response from customer service about this from Newegg or LivingDirect.
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Tracey
Ordered on 8/17/2015
PRODUCT 9/8/2015 10:42:50 AM
The idea of a washer/dryer combo is the only good thing I can say about this. I was under the impression it was larger capacity. I don't think I could do my laundry in this when I was single living alone. It certainly could never do a blanket - and let's not talk about jeans. And even know that once you start the dry cycle you can not open the door...I had no idea it would hold the clothes hostage for HOURS. Was a big disappointment.
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Howie
Ordered on 5/12/2015
Window Fogged Up 6/15/2015 3:00:17 PM
The product I ordered was defective and still I have to pay to restock it. Read fine print before buying anything from here.
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Jamie G.
Ordered on 4/5/2015
Friendly but not very fond of the QOS 5/11/2015 9:38:32 PM
Ordered an A/C unit from them. I got it and it had factory damage because the box was fine, not even a scratch on the box. Decided to just get burned because shipping it back wasn't worth the hassle. I wouldn't buy anything expensive from them. The guy was friendly on the phone though, but that doesn't make up for a less than NEW unit.
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john29669
Ordered on 1/16/2015
WOW! 1/21/2015 8:16:46 AM
Ordered this dishwasher on Friday, recieved the NewEgg confirmation at 9:30am. It was delivered by 4pm the next day. Very impressed.
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ajtremo
Ordered on 9/22/2014
Appliances Delivery options need to be upgradable 10/15/2014 10:08:01 AM
The product was great, how they got it to me was awful. I specifically said a semi truck will not get to my house, they sent one anyways. The driver told me to meet him at a local church parking lot 2 miles from my house with a 100% chance of thunderstorms that evening. Thank goodness I at least have a pickup truck and the intelligence to move a 240 pound washer/dryer combo up a flight of stairs by myself.

So make note, if you have a large item coming in, be sure you have 3 of your buddies to help you and a local spot a semi can turn around, cause that is all you'll get.

I've been purchasing through Newegg for over 10 years, and I won't stop because of this, I'll just be better prepared. Maybe looking in to a possible better delivery service option would be nice.
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Jojo
Ordered on 5/19/2014
EXcellent customer service 6/13/2014 7:00:28 AM
I had the pleasure of buying from Living Direct via Newegg. The item I first received was damaged but it was immediately replaced as requested. Michael Coons , from sales and service, did a wonderful job facilitating my requests.
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Anonymous
Ordered on 4/18/2014
Ice maker 5/20/2014 12:22:53 PM
I received this item with a dent in the side of the unit. The box looked to be ok. I was not happy but I kept the unit. Damage could have occurred during the delivery.
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PJS
Ordered on 4/21/2014
Excellent Customer Service 5/2/2014 11:35:53 AM
I ordered a wine cooler, received a dishwasher the next day. OK, anybody can make a mistake. They got right back to me by phone, e-mailed a FedEx label on Monday. FedEx picked up the box on Tuesday and I had the replacement by noon on Thursday. I'd be happy to deal with them again.
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PSU4Life
Ordered on 1/26/2014
Great Product / Fast Delivery 1/30/2014 8:49:09 AM
Received this product very quickly after ordering from Newegg. So far the unit is great! It runs very quietly, keeps contents extremely cold, no scratches/scrapes from shipping, looks great!
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Ledworth
Ordered on 1/19/2014
Never again 1/26/2014 12:23:14 AM
I placed this order by accident and soon as I placed it I emailed them to cancel the order. They never responded. Never will use them again due to the customer service.
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John
Ordered on 10/28/2013
Works Great 1/6/2014 2:40:07 AM
Been using this washer for a few months now and it works great. Perfect for most items, larger pots, pans, cutting boards, etc don't quite fit. Works wonderful for an apartment though!
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gartail
Ordered on 7/30/2013
Super fast shipment!! 8/2/2013 1:41:55 AM
The portable AC I ordered on 7/31 was sitting outside my front door on 8/1 afternoon. This is unbelievable for a free shipping product!! Thanks a lot!!
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corknes
Ordered on 5/7/2013
Great 5/16/2013 6:59:11 PM
Fast delivery no damage
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Patty
Ordered on 6/14/2012
Counter Top Dish Washer 7/18/2012 5:38:20 AM
Delivered quickly. Pleased with quality of product. Easy set up and hook up.
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tjgdzt
Ordered on 6/22/2012
no response for return 7/10/2012 10:09:50 AM
i sent message in Newegg and phoned this seller for return, there is no response at all
i have never seen so bad seller before
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Anonymous
Ordered on 6/21/2012
Mixed bag 6/25/2012 11:50:24 PM
Took way longer than average to confirm the order and arrive. Ordered on the 21st, shipped out on the 25th, and now I have to wait 3 more days for it to get here.
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