- Email This Seller
Monday - Friday (10AM-5PM EST)
Welcome to The Chef's Arsenal on NewEgg Marketplace
All of us at the Chef's Arsenal pride ourselves in offering high-quality kitchen products that allow home cooks to become gourmet chefs. When you equip yourself with the right tools, the cooking experience and the final dish that you create are greatly improved. Whether it be a new set of German cutlery from Zwilling J.A. Henckels, or practical tools and gadgets by Kuhn Rikon, we try to stock a wide variety of high-quality products that are built to last years in your kitchen. If at any point in your shopping experience, you have questions, just give us a call at 1-800-223-3724 and we will be happy to help you. Rest assured that once you place your order, it will be packed and shipped promptly and accurately. At the Chef' sArsenal, you buy it today and you're cooking tomorrow.
The Chef'sArsenal is owned and operated by Market Warehouse Inc. We have been in business for 20 years and have been a leader in online s hopping for over 10 years. Our mission is to put customers first, and offer super fast order fulfillment. Thank you for your business. We look forward to serving you!
- Returns Policy
30 Day Money Back or Exchange. Item must be re-salable unless defective.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.