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We will do what it takes to make you completely satisfied with your purchase!
This is the perfect shop with products for every budget and gifts for every person on your list.
You will find outstanding and great Luxury Watches, Necklaces, Earrings, Rings, Bracelets, Brooches, Hair Accessories, as well as Shirts, Pants, Dress, Skirts, Vests, Belts, Hair Ribbons, Shoes, Bags and others.
In this store you can find the best selection of 100% Authentic, Brand Name and Brand New items like:
• Michal Negrin
• Lucia Costin
And many others.
Michal Negrin Designs creates jewelry using materials of the highest quality. All items are handmade. The bases of the jewelry are made from a mixture of metals coated with brass (not including nickel), lace, or leather combined with glass beads and Swarovski crystals.
We offer outstanding products, unbeatable prices and great services!
Our mission is to provide each and every customer an exceptional and fun purchasing experience.
Your Complete Satisfaction is our #1 Goal.
We guarantee every item you buy from us to be as described or better.
We are very customer oriented and we are fully committed to providing a superior shopping experience. We make every effort to ensure this from providing you excellent quality products to carefully packaging and providing fast shipping service to each one of you. Genuvo exists and operates because of the customers.
Our customer service team is happy to assist you any time with any issues or concerns you may have.
24/7 Customer Service:
- Returns Policy
Genuvo guarantees every item you buy from us to be as described or better. If you are unhappy with your purchase for any reason, the item can be returned.
Please request a Return Authorization Code and provide detailed reasons for your return by emailing us at firstname.lastname@example.org or by calling us at 877-318-1101.
Please write the Return Authorization Code on the outside of your package and on a note which needs to be included inside the package.
Please DO NOT remove the tags on the item. Once the tag is removed, we will not accept the item for return.
1. All returns must be made within 7 days from the date you received your purchase.
2. All returns must be in the original conditions, with all the materials the item came with and the original packaging.
3. We offer 100% money-back if the item is not as described or arrived damaged.
4. If the reason of your return is other than item not as described or arrived damaged - a 20% re-stocking fee will apply.
5. To wave the 20% restocking fee, please request a 100% store credit or exchange. If you leave us a positive feedback prior to shipping back the item – we will offer you a full refund.
6. Buyer pays for the return shipping.
7. Any duties/taxes or customs fees are non-refundable.
After shipping out your return, please email us the tracking number, otherwise the return will be refused.
We are very customer oriented and we will do what it takes to make you completely satisfied with the transaction.
Once your return arrives we will investigate the item and get back to you within 72 hours with the refund or exchange.
Thank you for shopping with Genuvo!
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.