- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
Welcome to Diana's Toy Store. We are a family operated business and have been selling toys on the Internet for over 12 years.
We have served over millon happy customers! We provide excellent customer service and we hope you enjoy your shopping experience and come back often.
We feature award winning educational toys and games from Corolle, Schylling, Daron, Only Hearts Club Dolls, Darda,Melissa & Doug and more!
Many toys and games have won awards from impartial industry observers such as Oppenheim Toy Portfolio, Dr. Toy, ASTRA, National Parenting, Family Life and others.
- Returns Policy
RETURNS: Your item(s) must be returned within 30 calendar days of your original order arriving. All items MUST be in NEW, unused condition and returned in original packaging. You MUST receive authorization number from us before returning any items. You have seven days after receiving the return authorization number to return the package.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.