- Email This Seller
Car Beyond Store is a specialty retailer in auto modifications, automotive apparel and special collections. We are the leading source of brand name, high-quality products.
Car Beyond Store is the connection between your personality and your car. We provide the best customer service. We offer bigger selections and better price.
We can't make your car run faster, but we can make you feel good about your car every day.
- Returns Policy
If you are not satisfied with the merchandise, we would assist you with refund or exchange. Please contact us at firstname.lastname@example.org before returning the item. All product returns require a Return Merchandise Authorization (RMA) number. Any unauthorized returns will be refused.
• Returned item needs to be received by CarBeyondStore within 30 days (U.S. and Territories) from original delivery, within 30 days on International returns.
• Returned Item should be in new condition and with original packaging. Any installed or used item can not be return.
• Shipping and handling fees are not refundable.
• Since most merchandise are custom made or special ordered from manufacturers, we charge 15% restocking fee for item returned.
• Please allow 7-10 days for your refund to be process once we receive the item.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.