SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
We take great pride in bringing you the highest quality products, for family, home and office at the lowest possible price.
In an effort to provide the fastest and most efficient customer service to our customer’s we ask that you send an email to firstname.lastname@example.org. Please include your full name, order number, email, as well as your phone number, and we will get back to you within 1 business day.
We understand you have many options when choosing where you shop, so from all of us here at Shop Techy, Thank you so much for shopping with us!
- Returns Policy
We strive to offer the best possible customer experience ever. As such, we have a no hassle return policy.
Follow one of the following scenarios
"I just want to return it"
We offer a 30-day return policy. We are not able to accept returns on software, refurbished, MEMORY or Licences. Assuming the product is not damaged and is still in new condition (unopened, factory sealed). We just ask you to pay the return shipping. As soon as we receive the product back, we will inspect it and issue you a full refund on the product.
"I got my product damaged"
We are so sorry that happened. We take every care to package your product for the ride but sometimes once it leaves our hands it can get damaged. If you receive your product damaged contact us immediately. We will send you a call tag to pick-up the product and get a new one sent out as soon as possible.
- Return for refund within: 30 days
- Return for replacement within: 30 days
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.