- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.
AVEXIR Technologies Corporation, a global supplier of memory solutions, established in 2006 in Hsin-Chu City, where is the original of high technology in Taiwan. AVEXIR produces memory modules for all kinds of applications, various types of memory cards, USB flash disks, solid state disk, and portable hard drives. Our management team has more than 10 years of DRAM IC and memory module experience in executives of qualified technology, research and development, marketing, and brand product management. AVEXIR products are popular and visible all over the world, especially in Pan Asia and North America. AVEXIR Technologies Corporation is a customer-oriented and technical driven company. With strong technical support and R&D back ground, Avexir takes your demand seriously to provide the highest quality products, the best service and excellent technology support to achieve any request of our customers.
Excellence in products and service to AVEXIR’s members and customers is the top priority for the AVEXIR Central Office. Avexir believes that high-quality production and service from its staff is facilitated by an Innovated workplace. A work environment that is flexible, encourages open communication, prizes fairness, recognizes good work performance, and respects the differences and rights of individuals.
Excellence in R&D
AVEXIR has a passion for pursuing its mission to advance product development and research as a science and profession and as a means of promoting ”Serve you more than just right” and “ Made by Soul” This passion is demonstrated by employee’s persistence, patience, and commitment to advancing the field of product/
Excellence in Customer Service
Excellence in Customer Service
AVEXIR has a strong belief in people and a respect for relationships, both internal and external. To meet customer expectations, AVEXIR managers provide staff with effective systems and up-to-date information, and they demonstrate a caring attitude toward internal and external customers. To achieve excellence in performance and customer service goals, Avexir believes that management of staff is an interactive process that is most effective when it is based on shared values and expectations; Decency and Fairness, Teamwork, Flexibility and Resilience, Recognition, Organizational Self-Knowledge.
- Returns Policy
We offer only fine quality merchandise. If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will issue you a credit back to your account, or exchange the merchandise. By placing an order, you agree to the following return policies and Instructions.
All returns must include the following or it will be rejected and returned back to you at your cost:
• Product purchased from our Newegg Marketplace store ONLY
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial# intact on product and on retail package (Proof of Purchase)
• Valid RMA number obtained from website or customer service for the correct product and order (follow below return instruction to apply RMA#)
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold with "free-shipping", we will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. We will refund back to your method of payment.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.