- Email This Seller
Monday – Friday (8:00AM – 5:00PM PST)
Rackbiz.com was born 8 years ago in the beautiful Pacific Northwest. We are people driven and thus feature products that get you on the move! Our great selections of bike rack carriers will keep you active and our line of interior products will keep you organized on the road. We are here to enhance road travel for you, your family and your pets.
We are more than just bike racks. Your camping trips can be enriched with our cargo management products, truck tents, and truck steps.
Even fido is'nt forgotten while on the road. With a wide selection of unique pet supplies you can make a great weekend getaway a fantastic one! Our travel bowls, feeders and pet barriers keep fido fed and organized.
Be sure to take a look at all that we offer. We only offer high qaulity products that will enhance your everyday life!
- Returns Policy
Returns are accepted within 30 days of ordering. Return shipping is to be paid by the customer. Product must not be damaged to receive full credit.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.