- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
Dexclusive only sells online, and is a wholesaler of fashion and luxury products. We keep our costs low and pass along the best prices directly to the customer.
We guarantee that all of the products featured on Dexclusive are 100% Authentic. Products sold by Dexclusive will arrive in their original packaging with serial numbers intact. Dexclusive does not sell used or refurbished products and does not accept trade-in watches or jewelry of any kind.
Dexclusive is a US Company based in Hollywood, Florida who ships products around the world including Australia, Kuwait and UK to name a few. The bilingual Dexclusive customer service and sales teams are available to help customers during regular business hours.
For your protection all orders are secure by using 128 bit digitally encrypted technology. Dexclusive NEVER leases or sells customer information to third parties.
- Returns Policy
Dexclusive always strives to provide its customers with the highest quality of service. We ask that you contact us if there are any imperfections or discrepancies within 24 hours of receipt of the product.
If you are not completely satisfied with the item you have purchased, you may return it within 30 days of the receipt of the product. Please note the following conditions apply:
s&h charges and sales tax will not be refunded.
If your order qualified for "f r e e ship" we will deduct $9.95 for s&h
Dexclusive does not accept returns on “special-order” products.
Customers are allowed to exchange an item for one of equal or higher value at no additional cost (no restocking fee). Please note the following conditions apply:
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.