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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Imagestore based in New York USA, is engaged in the retail of various electronics. Imagestore is the leading online source for laptop,laptop accessory,consume electronic,household goods,Camera,Video, Games and more. We specialize in electronics in order to offer the best prices and the highest quality products.Our mission is to provide innovative, high quality, and specialty products that meet our customer needs. We believe our first responsibility is to the customers who patronize our store. We strive to offer superior customer service, technical support. You can be assured that you will receive a first class customer service and best shopping experience in using our store. Customer Phone service Call: 718-234-4488 9:00AM-5:00PM EST Mon-Fri. We respond email in 1- 24 business hours.

Further, we usually do the shipping by USPS or UPS. and ups,You can track the status of this order via USPS or UPS official website It takes a few days to update the status by the carrier."Ship Time" means the time the carrier takes to delivery your order. It does not include the time we take to process your order. We usually take 1 business days to process your order.

There is no weekend service for our Second or Next Day delivery . Therefore, a package that leaves on shipping carrier's distribution center on a Saturday or Sunday does not actually reach the buyer until Monday morning.


If you have any kind of questions, comments or suggestion, please just feel free to send email to

imagestore.eggs@gmail.com

We always respond emails promptly.

Corporate Location
7706 18th ave, Brooklyn, NY, 11214

  • Feedback
  • Returns Policy
7,076 Reviews (86% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 958
George S.
Ordered on 12/10/2016
Good seller, faster shipping than most. 1/14/2017 2:06:28 PM
Good packaging, fast shipping. Thanks
Imagestore Response:
Thanks
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George S.
Ordered on 12/10/2016
Good seller, faster shipping than most. 1/14/2017 2:06:28 PM
Good packaging, fast shipping. Thanks
Imagestore Response:
Thanks
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Joseph B.
Ordered on 12/18/2016
12/26/2016 6:29:16 PM
Fast delivery. Product arrived in its box in a mailer in perfect condition. I didn't like the product when it arrived but I can't blame that on this seller. They did good. I'll probably buy from them again.
Imagestore Response:
Thanks
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Rita S.
Ordered on 12/12/2016
12/24/2016 11:35:16 AM
It would have been very nice if the disc and operating instructions had been in English instead of Japanese. :( The keyboard seems nice but gets low mark for the inability to read the instructions on how to operate it.
Imagestore Response:
Please accept our appreciation on your complaint, because of customers like you, we would always be aware of the problems in our service or product and improve it instantly.
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Anonymous
Ordered on 11/25/2016
An unfortunate glitch in the purchasing experience 12/20/2016 6:34:45 PM
My purchase experience was not what I expected. The transaction did not occur since the item was not received even though almost one month transpired. I am a bit disappointed, however, I hope the third party vendor took away a lesson learned to avoid for future customers. I accepted a full refund.
Imagestore Response:
Please accept our appreciation on your complaint, because of customers like you, we would always be aware of the problems in our service or product and improve it instantly.
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0 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 11/25/2016
An unfortunate glitch in the purchasing experience 12/20/2016 6:34:45 PM
My purchase experience was not what I expected. The transaction did not occur since the item was not received even though almost one month transpired. I am a bit disappointed, however, I hope the third party vendor took away a lesson learned to avoid for future customers. I accepted a full refund.
Imagestore Response:
Please accept our appreciation on your complaint, because of customers like you, we would always be aware of the problems in our service or product and improve it instantly.
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0 out of 1 people found this review helpful. Did you?
Clifford R.
Ordered on 12/7/2016
Slow shipping and horrible packaging 12/19/2016 8:07:51 AM
I did receive my purchase WAY after what was promised by Newegg (I blame them for some of this) so along with this seller getting my package in the mail late... the way it was packed was VERY disappointing. I would expect this from some private seller on auction sites... not a national seller on Newegg. I will NOT buy from this seller again nor could I recommend them to anyone else.
Imagestore Response:
Please accept our appreciation on your complaint, because of customers like you, we would always be aware of the problems in our service or product and improve it instantly.
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0 out of 1 people found this review helpful. Did you?
Clifford R.
Ordered on 12/7/2016
Slow shipping and horrible packaging 12/19/2016 8:07:51 AM
I did receive my purchase WAY after what was promised by Newegg (I blame them for some of this) so along with this seller getting my package in the mail late... the way it was packed was VERY disappointing. I would expect this from some private seller on auction sites... not a national seller on Newegg. I will NOT buy from this seller again nor could I recommend them to anyone else.
Imagestore Response:
Please accept our appreciation on your complaint, because of customers like you, we would always be aware of the problems in our service or product and improve it instantly.
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0 out of 1 people found this review helpful. Did you?
Matthew B.
Ordered on 12/4/2016
worst ever beware 12/16/2016 1:10:53 PM
do not buy from imagestore period
Imagestore Response:
Please accept our appreciation on your complaint, because of customers like you, we would always be aware of the problems in our service or product and improve it instantly.
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1 out of 2 people found this review helpful. Did you?
Matthew B.
Ordered on 12/4/2016
worst ever beware 12/16/2016 1:10:53 PM
do not buy from imagestore period
Imagestore Response:
Please accept our appreciation on your complaint, because of customers like you, we would always be aware of the problems in our service or product and improve it instantly.
  • Not answered
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1 out of 2 people found this review helpful. Did you?
Lester l.
Ordered on 11/6/2016
shipped and what i wanted 12/14/2016 7:10:54 PM
i got lucky and it all worked out good everyone needs to read about sellers this company did good
in all the orders i only had 1 issue now i encourage every one to read about the sellers
Imagestore Response:
Thanks
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1 out of 1 people found this review helpful. Did you?
Lester l.
Ordered on 11/6/2016
shipped and what i wanted 12/14/2016 7:10:54 PM
i got lucky and it all worked out good everyone needs to read about sellers this company did good
in all the orders i only had 1 issue now i encourage every one to read about the sellers
Imagestore Response:
Thanks
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1 out of 1 people found this review helpful. Did you?
Robert S.
Ordered on 11/23/2016
Terrible shipping 12/1/2016 7:39:45 AM
Ordered an item. Within 24 hours the company said "shipped". It wasn't. Not till 10 days later when I complained that there was ZERO information on it. It finally was shipped only after I complained a second time and after I talked with Newegg. I will never EVER use this company again. After seeing other reviews that were very similar, my suggestion to Newegg is to cut ties with this company. It diminishes your reliability.
Imagestore Response:
We have already shipped out the package in time. Please note order processing time requires 1-2 business days.
Please track the package on correct page :

https://wwwapps.ups.com/WebTracking/OnlineTool

Your item is in transit.

LocationDateLocal TimeActivity
Bridgeport, NJ, United States11/30/20163:11 A.M.Package transferred to
destination UPS Mail Innovations facility

11/30/20161:53 A.M.Package processed by UPS Mail Innovations origin facility
Bridgeport, NJ, United States11/29/20167:45 P.M.Package received for
processing by UPS Mail Innovations
Brooklyn, NY, United States11/29/20163:38 P.M.Shipment tendered to UPS
Mail Innovations
United States11/24/201612:39 A.M.Shipment information received by UPS
Mail Innovations
We apologize for the inconvenience.
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0 out of 1 people found this review helpful. Did you?
Robert S.
Ordered on 11/23/2016
Terrible shipping 12/1/2016 7:39:45 AM
Ordered an item. Within 24 hours the company said "shipped". It wasn't. Not till 10 days later when I complained that there was ZERO information on it. It finally was shipped only after I complained a second time and after I talked with Newegg. I will never EVER use this company again. After seeing other reviews that were very similar, my suggestion to Newegg is to cut ties with this company. It diminishes your reliability.
Imagestore Response:
We have already shipped out the package in time. Please note order processing time requires 1-2 business days.
Please track the package on correct page :

https://wwwapps.ups.com/WebTracking/OnlineTool

Your item is in transit.

LocationDateLocal TimeActivity
Bridgeport, NJ, United States11/30/20163:11 A.M.Package transferred to
destination UPS Mail Innovations facility

11/30/20161:53 A.M.Package processed by UPS Mail Innovations origin facility
Bridgeport, NJ, United States11/29/20167:45 P.M.Package received for
processing by UPS Mail Innovations
Brooklyn, NY, United States11/29/20163:38 P.M.Shipment tendered to UPS
Mail Innovations
United States11/24/201612:39 A.M.Shipment information received by UPS
Mail Innovations
We apologize for the inconvenience.
  • Not answered
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0 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 10/1/2016
Worked the first day 10/25/2016 8:26:52 PM
Would I recommend this? If you asked me the first day if I would I would have said "no, because I haven't had a chance to evaluated it...use it test it, enjoy It..." today, I sat down and plugged it into the 2in1 laptop I have and it didn't work...turned on briefly, then shut off just as fast. I changed the batteries and tried again...same thing. Doesn't work...nuff said
Imagestore Response:
Please accept our appreciation on your complaint, because of customers like you, we would always be aware of the problems in our service or product and improve it instantly.
  • Not answered
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Did you find this review helpful?
Anonymous
Ordered on 10/1/2016
Worked the first day 10/25/2016 8:26:52 PM
Would I recommend this? If you asked me the first day if I would I would have said "no, because I haven't had a chance to evaluated it...use it test it, enjoy It..." today, I sat down and plugged it into the 2in1 laptop I have and it didn't work...turned on briefly, then shut off just as fast. I changed the batteries and tried again...same thing. Doesn't work...nuff said
Imagestore Response:
Please accept our appreciation on your complaint, because of customers like you, we would always be aware of the problems in our service or product and improve it instantly.
  • Not answered
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Did you find this review helpful?
Anonymous
Ordered on 9/19/2016
Awful 10/19/2016 9:05:43 AM
Sent a wrong item and never cared to respond to my communications. I blame it on Newegg!!
Imagestore Response:
Please accept our appreciation on your complaint, because of customers like you, we would always be aware of the problems in our service or product and improve it instantly.
  • Not answered
  • Not answered
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Did you find this review helpful?
Anonymous
Ordered on 9/19/2016
Awful 10/19/2016 9:05:43 AM
Sent a wrong item and never cared to respond to my communications. I blame it on Newegg!!
Imagestore Response:
Please accept our appreciation on your complaint, because of customers like you, we would always be aware of the problems in our service or product and improve it instantly.
  • Not answered
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Did you find this review helpful?
HARRY S.
Ordered on 9/24/2016
Smart Watch from Imagestore 10/18/2016 2:26:36 PM
The watch I received does NOT look like the one shown in the newegg add. It may perform the same functions,
but style/appearance wise there isn't much in common. I am returning it fro a refund - disappointed that this
change was made !!
Imagestore Response:
Please accept our appreciation on your complaint, because of customers like you, we would always be aware of the problems in our service or product and improve it instantly.
  • Not answered
  • Not answered
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Did you find this review helpful?
HARRY S.
Ordered on 9/24/2016
Smart Watch from Imagestore 10/18/2016 2:26:36 PM
The watch I received does NOT look like the one shown in the newegg add. It may perform the same functions,
but style/appearance wise there isn't much in common. I am returning it fro a refund - disappointed that this
change was made !!
Imagestore Response:
Please accept our appreciation on your complaint, because of customers like you, we would always be aware of the problems in our service or product and improve it instantly.
  • Not answered
  • Not answered
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Did you find this review helpful?
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