- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
Atomic Black Hats is a group of individuals out of Massachusetts who got together to do the one thing they truly enjoyed. Providing novelties, toys, electronics, collectibles and just downright fun items that we and our customers have come to love and enjoy such as Gears of War, Modern Warfare, Jeff Dunham, The Big Bang Theory, It’s Always Sunny in Philadelphia, DC Comics, Marvel Comics, Insane Clown Posse, Sons of Anarchy and so much more.
Although the ABH site was founded recently in 2011, we have been providing our items solely on eBay and Amazon on a part time basis for the past 7 years. Early 2011 we decided to jump ship from our “JOB” to do what we already enjoyed on a part time basis to make it full time. Our items are meant to be enjoyed and so we strive to make sure that’s the experience our customers have with us and our website alone. We do not want to be just a site that sells things but instead a place to hang out and discuss the things we all have in common so feel free to call us, email us, or hang out on our forums.
Bernard “John” Chouinard
- Returns Policy
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.