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iJDMTOY was founded in 2004 and now it is one of the largest automotive LED lighting retailers in US, located in Los Angeles, California. We carry the most complete LED replacement bulbs for any cars, SUVs or trucks and wide selections of LED lighting accessories such as LED strip lights, LED daytime running lights, LED circuit board panel lights and LED fog lights. Here at iJDMTOY, we thrive to provide the best selection of automotive LED lights with the latest cutting edge technology to our customers worldwide. Being car enthusiasts ourselves, we understand that car is an important part of your life, here we will help you finding the best parts to make your car looks and rides better than everyone else. We will do our best to provide you with the best online and local shopping experience. Here at iJDMTOY, your satisfaction is our No.1 goal!
- Returns Policy
1. We offer a 30-days returns/exchange period from the initial purchase date.
2. If a customer is not satisfied with the product or order within 30 days of the initial purchase date, the customer may contact our Customer Service Department to request a Return Merchandise Authorization (RMA) Number.
3. Once we approve the RMA for your order, a RMA Number is issued and the customer may return the item for a refund (item price minus 15% restock fee). The shipping charge is not refundable. You will be provided with a RMA Number within 1-2 business days via email.
4. If a customer would like to exchange an item, please order your replacement item(s) online first. Afterwards, the customer may contact our Customer Service Support Team to request a Return Merchandise Authorization (RMA) Number.
5. Items should be returned New and Original Condition. Returns that are damaged, altered, or modified WILL NOT be accepted.
90-Days Limited Warranty:
1. We offer a 90-days limited warranty on item(s) that confirm to be manufacturer defect within 90 days from the initial purchase date. Warranty claim will only be applied to replacement only; therefore no refunds and/or exchanges will be issued under this warranty. All cases are reviewed by our RMA Department.
2. Our RMA Department reserves the right to deny any returns or exchanges for any item(s) returned past 90 days.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.