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One of the leading online retailers since over a decade.Anything in Car electronics,You name it and we have it.We ship within 1 Business day and answer all emails within 1 Business day.
- Returns Policy
We can provide warranty similar to what is provided to us by the manufacturer. Certain products like Pioneer speakers and woofers have no warranty. Re-manufactured products have repair warranty. You would have to send it to the authorized repair center to get it repaired. Sale of remanufactured products is final.
For products where there is warranty we can exchange the product for you. You would pay all shipping involved.
Kindly email us for a RMA No. .On payment of shipping we shall send you a RMA no. and instructions
If it is not an exchange but you wish to return it we shall accept it back if it meets the criteria for warranty above.
We shall refund less restocking of 25%+ shipping.
You would have to send the product in original packaging without any parts missing. If parts are missing we would deduct accordingly.
If you wish to return not exchange kindly email us with the condition and reason for return.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.