Skip to: | |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

About Firemall LLC

Since its establishment Firemall LLC has prioritized customer support Satisfaction, and service, earning consumer confidence and financial strength. Firemall LLC is a name recognized as the forerunner in Camera, Video, and Computer sales and service . Along with competitive pricing, we offer the best combination of quality services, a vast selection, and knowledgeable staff.

With over 20 years of electronics experience, trust us to help you with all your digital needs. You can shop with confidence. All products sold by Firemall LLC come complete with a full USA warranty and include all manufactures accessories. Choose from a large selection of Digital Cameras, Digital Camcorders, and more."

  • Feedback
  • Returns Policy
79 Reviews (76% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
2 egg
0
0%
Reviews 1-20 of 32
Marek
Ordered on 11/21/2012
4/18/2013 3:10:14 PM
I have completely forgot about this order, I actually never received the Altec headphones from them (11/21/2012). I did receive the other headphones I ordered at the same time (Logitec), but this was directly from Newegg not from the Mall.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Angry
Ordered on 8/19/2012
No Reply 12/17/2012 10:09:42 AM
Hello i place an order on 8/19/2012 and when receive this order i works fine untill now and i did notice that when ever i dock my ipad it does not lock in both sides of my ipad, a friend of mine also purchase this same doc and his came with a rubber insert that holds the ipad in its place, is there away i can have that rubber insert sent to me or other steps i need to take to get that peice that was suppose to be in the box? Order #105783159 Tracking #:9405510200829462163896 (MP450)
Firemall LLC Response:
Good Afternoon,
I apologize for the issue you are having with your unit. Please contact me directly and we will make sure to either send you the missing piece, or replace it.

My direct line is 845-520-4200

Best Regards,
Rachel
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Marco
Ordered on 12/12/2012
These guys are not Newegg Quality 12/16/2012 9:02:30 PM
I ordered two stereo headphone/ear buds on 12/12/2012 @ 9:46 PM. I also ordered a Lenovo Ideatab from Newegg at the same time. I got the Lenovo 2 days later and the tracking # the day before. As for the ear buds from this vendor - Firemall LLC - well - it's 12/16/2012 and i just got an email with a tracking # which isn't even valid (meaning, it's not a # that can actually be used for tracking according to the US Postal Service) and yet they are charging me $12.95 for shipping for a 5 to 7 day delivery time which probably cost them $2.45 max from USPS. This is the first time I've ever felt compelled to complain before the product has even arrived. Seriously - if it takes them 4 days to give me a tracking #, and then the tracking # isn't even valid for tracking and they choose to ship it via the cheapest possible method with the longest delivery time and then charge me a shipping price which is almost as much as the product I'm ordering - well - maybe I'll just stick to Newegg next time.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Anonymous
Ordered on 10/19/2012
Very poor 11/3/2012 8:44:21 PM
No contact, no item...never got shipped. I have tried contacting and no response but they were really good at taking my money.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
explor31
Ordered on 9/24/2012
ok... i guess... 9/28/2012 8:04:57 AM
Item arrived not in retail packaging. Did not ship UPS. These are all things that I expect from Newegg. Or, at least a warning that that's what is going to happen.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Geno
Ordered on 8/19/2012
Fast Shipping 8/30/2012 1:24:50 PM
I'm very happy with my transaction with Firemall LLC.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
jkupa10
Ordered on 6/29/2012
Terrible 7/8/2012 8:56:59 PM
I figured the bluetooth headset I was getting from here was a refurbished item due to such a low price, but I'm not sure if it was even refurbished, it looks like it's just plain used. There are some big chunks taken out of it and the paint is peeling on other parts. The thing works fine for now, but it really looks like it's on its last leg. I definitely won't be buying from this company again if I see them listed.
  • Not answered
  • Not answered
  • Not answered
1 out of 1 people found this review helpful. Did you?
Ruralmandan
Ordered on 6/6/2012
Great help 6/20/2012 7:03:47 PM
Had a faulty device sent to me and contacted seller for RMA. They wasted no time getting me an RMA number and were as quick as possible getting a replacement sent out. I have no problem recommending this seller to anyone. Thanks.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
donktastic
Ordered on 5/26/2012
Just like Newegg 6/12/2012 5:19:17 PM
I could not tell the difference between these guys and ordering directly from Newegg, and that's the best praise I can give.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Sayko
Ordered on 5/24/2012
Poor, Very Bad 6/1/2012 9:15:05 PM
i bought from them Motorola Elite Sliver, after a week they provided me with the tracking number. the next day they sent me an e-mail that my order has been refunded. i call them, and they said we out of stuck. after arquing, they said we can't sell it for this price. i asked them to talk to the manager, and they said the manager is not here, we will get back to you tomorrow. i received an e-mail from them the next day; telling me that the manager will get back to you on Monday. i am tired, and i am just giving up.
I am just telling what happened.
  • Not answered
  • Not answered
  • Not answered
1 out of 1 people found this review helpful. Did you?
JimmyLikesVikes
Ordered on 4/21/2012
Perfect! 5/31/2012 6:45:19 AM
Cassette auxiliary thingy.. worked great!
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
germo
Ordered on 5/15/2012
Works great - great service 5/30/2012 12:34:13 PM
We had a problem with the unit - it had a defective part. I called Firemall, they setup an RMA, we returned it, got a new one (that worked fine), and everything was great. The service was very quick.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Anonymous
Ordered on 5/12/2012
Good Seller 5/27/2012 10:00:14 AM
Fast shipping. Product as advertised.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Lectrick
Ordered on 5/15/2012
Prompt and courteous 5/22/2012 1:25:59 PM
I ordered my Samsung HM3700 Bluetooth headset on 5/15, and got it at a great price with free shipping on 5/21. Item was as described, brand new in retail packaging, and works great.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Jack
Ordered on 5/2/2012
first time customer 5/20/2012 3:50:20 AM
We ordered a new microphone to take to SE.Asia on an upcoming trip. When I called customer service a helpful representative rapidly found the answer to my question. We placed the order, received the item which works great for our purpose and did so at a good price with FREE shipping. What more could one ask for!
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Anonymous
Ordered on 5/2/2012
PIANO APPRENTICE 25-note Lighted Keyboard 5/16/2012 9:55:22 AM
Super fast shipping and excelent service
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
lsmklvb
Ordered on 3/24/2012
Active customer service 5/8/2012 2:42:31 PM
though the product is not good, seller responded actively and got refund. thanks.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Anonymous
Ordered on 3/24/2012
Horrible Seller 4/17/2012 2:25:00 PM
Horrible seller. I purchased a Skull Candy Headset that was faulty and the seller has not responded to my request for an RMA. It has been over a 1 week and a half. I am requesting NewEgg's assistance.
  • Not answered
  • Not answered
  • Not answered
1 out of 1 people found this review helpful. Did you?
Stacey S
Ordered on 3/24/2012
Great seller. 4/10/2012 12:52:31 PM
The item I received did not appear new, however, I contacted the buyer and they responded right away. I was able to return the product and received a refund very quickly. They even offered to pay the return shipping, but it was only $2 so I did not seek to get reimbursed for it.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Anonymous
Ordered on 3/24/2012
Maybe new but missing parts 4/9/2012 6:52:22 PM
The earbuds came open box & missing the different size cushions that ALL skull candy earbuds come with. Dont waste your
$$ dealing with this seller.
  • Not answered
  • Not answered
  • Not answered
1 out of 1 people found this review helpful. Did you?
Page of 2
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.