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SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
At IDS online store we know that an online market place is not only an excellent shopping channel, but it can also provide prospective customers a vast selection of products, that many local stores cannot compare with. We are passionate about providing low prices and good quality merchandise that our customers won't find in many U.S. retail stores. Our merchandisers are always looking for new and trendy products to meet our customer's needs. Whether you are looking for a product for yourself or a gift for that very special occasion, you will always find what you are looking for at IDS Online Store.
IDS Online Store strives for Customer Service Excellency. We strongly believe that our customers should experience honest and fair trade. Online product images and descriptions will match your order exactly when you receive it. If you are not 100% satisfied with your purchase, we will gladly take it back and refund you money within 30 days from the date of purchase.
At IDS Online Store, we understand that our customers are looking forward to receiving their orders. That's why we always look for new ways to deliver our products in speedy and cost-effective manners. Fast Fulfillment and Prompt Delivery are always among the top of our priorities.
IDS Online Store = "Great Bargain". Our products are always priced low. We want every customer to not only enjoy our products, but also find them a good deal. We are not satisfied until our customers are satisfied!
Should you have any questions or concerns regarding our products, please feel free to contact us. Have a great experience shopping with us!
- Returns Policy
Returns may be made within 30 days of receiving the item.
A request to return any items may be made by calling our Toll Free Number At: 1-855-437-7467 or email us at: firstname.lastname@example.org
Customers returning items will be given a store credit for the amount of the
item purchased. Some returned items are subject to a 15% restocking fee.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.