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38 Reviews (50% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-15 of 15
Bugman
Ordered on 1/26/2013
Sold a fake - no replacement 3/5/2013 9:14:55 PM
Got a fake Syma S107G. Tail rotor stopped working after 5 days. Called and emailed for replacement, promised, but now 3 weeks later have given up. Suggest looking elsewhere, at least if you are considering RC helicopter.
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Scott D
Ordered on 1/14/2013
Doesn't Work 1/30/2013 4:55:55 PM
I ordered a small RC heli. Was cheap. Would not turn on. Decided not to pursue the RMA because the time would cost me more than what I paid for it. This was my first and last purchase from a vendor outside of New Egg!!
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Islandwx
Ordered on 1/11/2013
Syma 107 ??? 1/30/2013 8:12:58 AM
Ordered a Syma 107, it came via usmail in a bag with bubble wrap. It was crushed and looked to be a knock off. After an email they sent another, it arrived just like the first one. At that point I just gave up!

I will not order from a newegg market place seller in the future.
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colin
Ordered on 12/19/2012
will never buy from them again 1/21/2013 8:34:43 AM
i ordered a syma rc toy helicopter: TY SYMA|H-S107-Y R

it never arrived. its been over a month now and i'm still trying to get my money back.

take your hard earned money and business elsewhere. this seller doesnt care.
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Anonymous
Ordered on 12/4/2012
S107 1/17/2013 7:06:53 AM
Initial helo had no tail rotor function. 3 weeks after RMA request, I got a reply that another would be sent. Replacement was wrong color, an obvious return and one of the main rotor motors didn't work. Couldn't possibly recommenmd this seller. Hoping to salvage parts from both units to make one that works correctly.
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Anonymous
Ordered on 12/27/2012
147476637 1/14/2013 12:09:11 PM
Seller shipped product in reasonable time, but the product broke immediately and I have still not been refunded nor have I received a replacement. I have yet to receive any kind of contact from the the seller either.
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Idca
Ordered on 12/27/2012
Didn't recieve item 1/14/2013 10:01:39 AM
Bought item last year and yet to revive it. Was given a wrong tracking number and still haven't heard from joyfay after multiple emails and calls. Had to buy something else for my lil one bday cause gift never arrived
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BigT0001
Ordered on 12/20/2012
Joyfay Rips You Off 1/10/2013 11:20:44 AM
Ordered a product for a christmas gift. Took my money and then never delivered the product to my daughter.
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Anonymous
Ordered on 12/26/2012
Great 1/7/2013 3:00:38 PM
Good service from seller, USPS had an issue that was quickly looked into. Communicated well.
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colin
Ordered on 12/19/2012
still no item 1/6/2013 5:11:04 AM
i still have yet to receive the helicopter i purchased. it was supposed to be there before christmas. it still has not arrived. the tracking information is done through USPS...entered that tracking number on their website and all it says is USPS confirms the package was received.


i would not recommend this seller at all. i didnt look before i purchased this one. i didnt know it was from a seller other than newegg.
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Anonymous
Ordered on 12/21/2012
1/5/2013 12:30:05 PM
Neither Helicoptor worked upon receipt. I was able to get one working by using the functional parts from the other. The end result was one happy child instead of two. I had to purchase another gift for the other child.
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Bruiser69
Ordered on 12/2/2012
Defective toy, cannot get in contact for return/RMA 1/2/2013 10:04:28 AM
I have a defective toy helicopter and I am unable to get ahold of anyone at joyfay.com. I've tried the Newegg RMA process three times, left two voicemails and emailed joyfay once. No reply. All I want is an even exchange for a working toy. Shipping was good and everything about the transaction went smooth. They are just absolutely horrible with customer service.
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nyteshade
Ordered on 12/17/2012
Junk - Broken 1/1/2013 8:46:36 AM
This helicopter is sold cheap because it is probably what this seller will call a refurb. It was sold already and was broken and then resold.
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MLG71
Ordered on 12/16/2012
Syma RC's are GREAT 12/22/2012 11:31:08 AM
Great Heli for all ages! Joy Fay and New Egg Rock! FAST SHIPPING!
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Corona9071
Ordered on 12/11/2012
Broken item 12/18/2012 5:53:44 AM
Product received was clearly a used one. Unit would wobble during flight and the tail rotor would come loose, also the manual was all stuffed up inside the box. Not that I care about the manual, but it shows how bad and unprofessional this seller is.
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