- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
How can we make you happy today? There is a real challenge in asking that question. Not just in trying to help our customers, but in the preparation that it takes to have the audacity to ask such a thing.
As a company, BuyHappier.com has chosen to define itself through its quest to successfully pose that question everyday! This mission is the best way to explain what we are about.
BuyHappier.com is an ecommerce company that aspires to make the products we sell a complement to our customer’s lives. We do this with value, personality, and extending a guarantee that is one of a kind.
We will not accept that it is impossible to make everyone happy, and we will do what it takes to succeed. That means we are the first ones that will go down the slide, we will lead the charge through the wall, BuyHappier will be the ones shouting back to the others on the shore to come on in…the water is perfect.
Living up to this is not always easy. In fact, this is “Advanced Consumer Relations,” it is not “Help Someone 101.” We have to constantly celebrate and feed the wacky side of our personalities. We play with our appliances like they're our toys. We painstakingly grind the corners of ordinary office concepts down to create a well-rounded atmosphere that is ready to take on any challenge.
In the end, we want the ball. We want to know how we can make you happy today, be you customer or team member. BuyHappier.com!
- Returns Policy
While we hope that you love your item and choose to keep it, we understand that sometimes you change your mind. Please see below for the details: You may return your item within 60 Days of receiving it. New, unopened merchandise will be refunded the purchase price, less return shipping charge if you use our UPS return label. Opened items are subject to a 15% restocking fee. An open item that is missing the original box, packaging material, contents, accessories and/or manual will be subject to an additional Missing Item fee.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.