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SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
Buxman's has been selling a wide variety of high quality consumer goods since 1998. Our goal is to provide our customers with quality merchandise, shipped quickly at competitive prices and to provide the industry's best customer service.
- Returns Policy
Buxman's will refund the full purchase price less any shipping charges incurred by Buxmans. Requests for a Return Authorization Number (RMA) for return or exchange must be made within 30 days of receiving the item. Returned items must be in new, unused condition in their original, undamaged packaging.
If the item you received from us was damaged, defective or not the item you ordered, b
Buxman's will provide return shipping at no cost to you. Otherwise, you will be responsible for the cost of shipping the returned item.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.