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SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
Founded in 1999, the Onlinecarstereo.com team has worked to put together one of the largest selections of car audio/stereo and accessories in this country. With over 8000 products in stock daily, our commitment to excellence has shone through to our millions of on-line customers. We understand that pricing is a huge concern to all. We have pledged to take the responsibility of pricing our products appropriately.
Service is, and will continue to be, the key to Onlinecarstereo.com success. Our dedication and support will make Onlinecarstereo.com your only on-line store for car audio/stereo and accessories.
Our mission statement, "Buy with Confidence", means you get the privacy, security, and customer care you need when purchasing online. Not only do we offer fast, easy, and hassle-free online shopping, but we also have a dedicated team of real customer service people to lend a helping hand.
Onlinecarstereo.com continues to speed along at an almost dizzying rate as we continue to grow and branch out, while always improving our quality of service.
What makes us unique:
Over 8000 name brand car audio/stereo products and accessories in stock.
Free shipping over $99.
Helpful customer service representatives.
Secure (Extended Validation SSL Certificate) and private online transactions.
95% of our orders are shipped within 1 business day.
No surprises at checkout.
24 hours a day, 7 days a week online ordering.
Powerful, flexible search capabilities.
Acceptance of most major credit cards.
Proud member of the Better Business Bureau.
Support international customers.
Support online banking bill pay services.
Extensive vehicle fit guide.
No sales tax outside CA.
Onlinecarstereo.com is a privately held company.
- Returns Policy
Products are sold with a manufacturer's warranty (usually 1 year) as described by the manufacturer's warranty card included with all new products. If these items are found to be defective, they may be returned to OnlineCarstereo.com for replacement within 30 days from the original date of purchase with proper return authorization provided by an OnlineCarStereo.com representative. After the 30 day time period, products must be returned to their original manufacturer for the remainder of the manufacturer's warranty period. Warranty details for each product are included on the warranty card provided by their respective manufacturers.
What's not covered:
Misuse, abuse, defacement, physical damage of any kind, and improper installation / operation.
Video and multimedia equipment with damaged or cracked screens.
Subwoofers and speakers are not warranted against being blown, burned or abused.
Onlinecarstereo.com defines speaker/subwoofer abuse as, but not limited to, burnt voice coils (blackened, no continuity, melted adhesives, coil separated from the former, etc.) punctured or damaged surrounds, broken speaker terminals, bent, chipped or broken frames, ripped spiders or damaged back plates.
Submitting items for warranty in any of the above conditions will result in refusal of any associated warranty requests and return shipping will be charged to have item returned at customer's expense.
Onlinecarstereo.com shall not be held liable for incidental loss of use, installation or removal and re-installation charges associated with defective or returned product. Products that have been improperly installed may not be covered by this or any other warranty.
Products damaged due to improper or inadequate packaging when returned are not granted warranty coverage.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.